Raffles London is seeking a Reservations Executive to manage room bookings with accuracy and a personal touch, reporting to the Reservations Manager. You will respond to inquiries via phone, email, or online, input reservations into the system, process changes, and coordinate with other departments to ensure guest satisfaction while promoting upselling opportunities.
You will maintain records, handle payments in line with hotel policies, and contribute to delivering outstanding guest experiences
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Luxury Reservations Specialist employer: Raffles
Raffles London is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With generous benefits such as 28 days of holiday, enhanced pay schemes, and extensive development opportunities, team members are empowered to thrive in their roles while enjoying the luxurious environment of one of London's top-tier hotels. Join us to be part of a diverse team that values respect, integrity, and excellence, all while delivering unforgettable experiences to our guests.
