Raffles London at The OWO seeks a proactive Duty Manager to lead daily Front Office operations, ensuring guest-centric service and maintaining LQA standards. You will handle guest inquiries and complaints with grace, guiding a team to deliver memorable, luxury experiences in a historic setting.
The role requires strong communication, 24h availability when needed, and experience in a luxury hotel environment with OPERA PMS, Alliants, Knowcross and Alcatel PBX systems.
#J-18808-Ljbffr
Luxury Front Office Night Manager in London employer: RAFFLES
RAFFLES in London is an exceptional employer, offering a vibrant work culture that prioritises luxury service and guest satisfaction. Employees enjoy generous benefits such as 28 days of holiday, complimentary staff meals, and ample opportunities for professional development, making it an ideal place for those passionate about creating unforgettable experiences.
