Lead Sommelier: Luxury Wine Program & Guest Experience

Lead Sommelier: Luxury Wine Program & Guest Experience

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
RAFFLES

At a Glance

  • Tasks: Lead the Sommelier team and elevate guest experiences with expert wine recommendations.
  • Company: Join Raffles, a prestigious luxury hotel brand in London.
  • Benefits: Enjoy excellent benefits and career development opportunities.
  • Other info: Dynamic environment with a focus on guest satisfaction and teamwork.
  • Why this job: Be part of a world-class dining experience and showcase your passion for wine.
  • Qualifications: Experience in luxury hotels and strong communication skills required.

The predicted salary is between 40000 - 50000 £ per year.

Raffles in London is seeking an experienced Assistant Head Sommelier to manage the wine service within Mauro Colagreco Restaurants. This role involves overseeing the Sommelier team, maintaining the wine inventory, and enhancing the guest experience through expert wine recommendations.

The ideal candidate has strong communication, time management skills, and a proven track record in luxury hotel settings. This position offers excellent benefits and opportunities for development within one of the world's leading hotel brands.

Lead Sommelier: Luxury Wine Program & Guest Experience employer: RAFFLES

Raffles London is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the luxury hospitality sector. With a commitment to excellence, team members benefit from comprehensive training, competitive remuneration, and the unique opportunity to work alongside industry leaders in a prestigious environment, all while enhancing the guest experience through a world-class wine programme.

RAFFLES

Contact Details:

RAFFLES Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lead Sommelier: Luxury Wine Program & Guest Experience

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like RAFFLES. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to RAFFLES

Don't be shy about reaching out to RAFFLES directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Lead Sommelier: Luxury Wine Program & Guest Experience

Wine Service Management
Team Leadership
Wine Inventory Management
Guest Experience Enhancement
Expert Wine Recommendations
Communication Skills
Time Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about RAFFLES and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at RAFFLES

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!