Raffles London at The OWO is seeking a proactive Head of Housekeeping and Laundry to lead the entire department, oversee budgets, stock control and personnel, and deliver consistently outstanding guest service with the highest cleanliness standards.
You will mentor the team, recruit and onboard staff, coordinate weekly quality walks, manage rotas and reporting, and ensure grooming and safety standards are rigorously followed across the public areas and rooms.
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