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- Tasks: Assist in planning and executing amazing events at Raffles London.
- Company: Join the prestigious Raffles London, known for luxury and exceptional service.
- Benefits: Enjoy 28 days holiday, staff meals, and global opportunities.
- Why this job: Be part of a dynamic team that values creativity and positivity.
- Qualifications: Recent experience in events, excellent communication skills, and a passion for service.
- Other info: Opportunity to work in a luxury environment with a focus on personal development.
The predicted salary is between 28800 - 42000 £ per year.
The Events Executive will work alongside the Events Managers to assist with selling and planning all types of events at Raffles London, delivering exceptional service. The role involves ensuring the events offering remains best-in-class, evolving with industry trends, and delighting guests. The position also includes developing new business and contributing to departmental projects.
Responsibilities
- Assist in selling and planning events, including managing enquiries, proposals, contracts, negotiations, event orders, and execution to high standards.
- Be present during events to facilitate smooth communication between clients and the operations team, supporting seamless event execution.
- Follow up with clients post-event for feedback and ensure accurate, timely billing.
- Conduct site visits and entertain guests and social agents/bookers.
- Forecast and prepare reports on events as required.
- Perform additional duties in the absence of line managers or as assigned, including working in different departments or restaurants.
Health and Safety
- Report and rectify hazards immediately.
- Be familiar with departmental Fire, Emergency, and Bomb procedures.
- Ensure safety of persons and property by adhering to laws and anticipating hazards.
- Promote health and safety awareness within the department.
Qualifications, Skills & Experience
- Essential
- Recent experience in events or similar roles
- Knowledge of industry trends and competitors
- Food and beverage knowledge
- Enthusiasm and commitment to delivering top-quality events
- Proven high-level service under pressure
- Excellent communication and customer service skills
- Strong multi-tasking and time management skills
- Willingness to contribute to a 24-hour operational schedule
- Desirable
- Knowledge of Delphi fdc, Salesforce, Opera PMS
- Experience in luxury hotel environments with standards like LQA or Forbes 5*
Additional Information
- 28 days holiday plus extra days per year of service, up to 35 days
- Staff meals, free uniform dry cleaning, pension, sick pay, and more benefits
- Development programs, employee events, discounts, and global opportunities
Our Values
- Be You: Show creativity and enthusiasm.
- Be Kind: Demonstrate humility and generosity.
- Be Happy: Uplift colleagues and guests with positivity.
- Be Confident: Share knowledge openly to achieve excellence.
- Have Your Purpose: Care and responsibility to make a tangible impact.
Events Executive employer: RAFFLES
Contact Detail:
RAFFLES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Executive
✨Tip Number 1
Familiarise yourself with the latest trends in the events industry. Attend local networking events or webinars to gain insights and make connections that could be beneficial when applying for the Events Executive role.
✨Tip Number 2
Showcase your enthusiasm for delivering exceptional service by volunteering at events or assisting in event planning. This hands-on experience will not only enhance your skills but also demonstrate your commitment to potential employers.
✨Tip Number 3
Develop your communication skills by engaging in public speaking or joining a local club. Being able to communicate effectively is crucial for the Events Executive role, especially when liaising with clients and team members.
✨Tip Number 4
Research Raffles London and their unique offerings. Understanding their brand values and what sets them apart will help you tailor your approach and show genuine interest during interviews.
We think you need these skills to ace Events Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in events or similar roles. Emphasise your knowledge of industry trends, food and beverage expertise, and any previous high-level service roles you've held.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Events Executive position at Raffles London. Mention specific examples of how you've successfully managed events in the past and how you align with their values of creativity, kindness, and positivity.
Showcase Communication Skills: Since excellent communication is key for this role, consider including examples in your application that demonstrate your ability to communicate effectively under pressure, whether through client interactions or team collaboration.
Highlight Multi-tasking Abilities: The role requires strong multi-tasking and time management skills. Provide examples in your application that illustrate how you've successfully juggled multiple responsibilities in a fast-paced environment.
How to prepare for a job interview at RAFFLES
✨Showcase Your Event Experience
Be prepared to discuss your previous experience in events or similar roles. Highlight specific examples where you successfully managed events, focusing on your role in planning, execution, and client communication.
✨Demonstrate Industry Knowledge
Familiarise yourself with current industry trends and competitors. During the interview, mention any recent developments in the events sector and how they could influence the offerings at Raffles London.
✨Exhibit Strong Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly. Be ready to demonstrate how you would facilitate smooth communication between clients and the operations team during events.
✨Emphasise Your Customer Service Commitment
Prepare to share examples of how you've delivered high-level service under pressure. Discuss your approach to ensuring guest satisfaction and how you handle feedback post-event to improve future experiences.
