Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage patient cases, perform triage, and coordinate doctor house calls.
- Company: Join a growing HomeCare service making a real difference in the community.
- Benefits: Flexible hours, meaningful work, and opportunities for career growth.
- Other info: Dynamic role with a supportive team environment.
- Why this job: Make a positive impact on patient outcomes while developing your skills.
- Qualifications: Diploma or Degree in Nursing or relevant healthcare field preferred.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a proactive and resourceful Care Coordinator Executive to manage incoming patient cases, perform basic triage, and coordinate doctor house calls. This role sits at the heart of our operations — requiring quick thinking, strong judgment, and the ability to manage multiple cases in real-time.
Key Responsibilities
- Clinical Triage & Case Intake
- Perform initial triage of incoming cases (calls, WhatsApp, referrals).
- Assess urgency and recommend appropriate care pathway.
- Ask structured questions to evaluate patient condition and risk.
- Operations, Scheduling & Dispatch
- Manage doctor schedules and coordinate house call routing.
- Prioritise cases based on urgency, location, and availability.
- Provide accurate ETA updates to patients and manage expectations.
- Handle last-minute changes and urgent requests.
- Client & Family Communication
- Act as the main point of contact for patients and families.
- Communicate clearly on care options, timelines, and service scope.
- Handle enquiries, feedback, and service issues professionally.
- Care Coordination & Case Management
- Coordinate cases from intake through to service completion.
- Ensure doctors receive accurate and complete case information.
- Monitor case progress and support continuity of care.
- Caregiver Coordination (Future Scope)
- Support matching of caregivers to client needs.
- Assist with scheduling and coordination of caregiving services.
- Liaise with caregivers on care plans and assignments.
- Documentation & Compliance
- Maintain accurate records of triage decisions, advice, and scheduling.
- Ensure proper documentation for operational and clinical tracking.
Requirements
- Diploma or Degree in Nursing (preferred) or Paramedic or relevant healthcare management field.
- Prior experience in clinic operations, home care, telemedicine, or care coordination is an advantage.
Core Competencies
- Strong judgment and ability to perform basic clinical triage.
- Excellent time management and scheduling skills.
- Able to work independently and make decisions in a fast-paced environment.
- Quick thinker with good problem-solving ability.
- Calm under pressure and able to handle urgent situations.
- Strong team player with ability to work cross-functionally with doctors, operations, and other departments.
Communication Skills
- Clear, confident, and empathetic communication.
- Able to guide patients and families on appropriate care options.
Personal Attributes
- Resourceful, proactive, and hands-on.
- Strong sense of responsibility and accountability.
- Comfortable managing multiple cases simultaneously.
Why Join Us
- Be part of a growing HomeCare and medical house call service.
- Meaningful work supporting patients in the community.
- Dynamic role with real impact on patient outcomes.
- Opportunity to grow into senior care coordination or operations roles.
Working Hours
- Shift-based / flexible hours (may include weekends or after-hours support).
Location
- Singapore.
We regret that only shortlisted candidates will be notified.
Care Coordination Executive employer: RAFFLES MEDICAL GROUP LTD
Contact Detail:
RAFFLES MEDICAL GROUP LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordination Executive
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare field, especially those who work in care coordination. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the company, be ready to explain why you’re the perfect fit for the Care Coordination Executive role. Keep it concise and highlight your relevant experience.
✨Tip Number 3
Stay on top of your game! Brush up on your clinical triage skills and case management knowledge. Being able to demonstrate your expertise during interviews will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Care Coordination Executive
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience in clinical triage and case management. We want to see how your skills align with the role, so don’t hold back on showcasing your strengths!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to communicate your experiences and how they relate to the responsibilities of the Care Coordination Executive role.
Tailor Your Application: Take a moment to customise your application for us. Mention specific aspects of the job description that excite you and how you can contribute to our team. It shows you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at RAFFLES MEDICAL GROUP LTD
✨Know Your Stuff
Make sure you understand the role of a Care Coordination Executive inside out. Familiarise yourself with clinical triage processes, scheduling, and how to manage multiple cases. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves a lot of patient and family interaction, practice clear and empathetic communication. Think about examples from your past experiences where you effectively communicated complex information or handled difficult situations. This will demonstrate your ability to connect with patients and families.
✨Demonstrate Quick Thinking
Prepare for situational questions that test your problem-solving skills. You might be asked how you'd handle an urgent case or a last-minute change in a doctor's schedule. Think through your responses and be ready to showcase your ability to think on your feet and prioritise effectively.
✨Highlight Your Team Spirit
This role requires collaboration with doctors and other departments, so be prepared to discuss your experience working in teams. Share specific examples of how you've successfully worked cross-functionally and supported your colleagues, as this will show that you're a strong team player who can thrive in a dynamic environment.