At a Glance
- Tasks: Deliver evening service and maintain guest rooms to 5-star standards.
- Company: Join the iconic Raffles London at The OWO, a landmark destination.
- Benefits: Competitive pay, flexible hours, and a chance to work in luxury hospitality.
- Other info: Dynamic work environment with opportunities for growth in the hospitality industry.
- Why this job: Be part of a prestigious team and create memorable experiences for guests.
- Qualifications: Attention to detail and a passion for providing excellent service.
The predicted salary is between 25000 - 26400 £ per year.
Company Description The Raffles London Raffles London at The OWO and The OWO Residences by Raffles operates a 120 room and suites flagship hotel at the iconic Old War Office building along with a collection of 85 exceptional branded residences at this landmark destination on Whitehall, including 12 distinct restaurants and bars Including our signature chef Mauro Colagreco.
The Guerlain spa and Pillar Wellness, and a 600 seated-capacity grand ballroom.
Job Description Scope Of Position To delivery evening service, ensure the cleaning, to maintain guest rooms and corridors up to The Raffles standards.
Ensure the turn down service is delivered in time and following the guest preferences.
Maintaining cleaning equipment and storage rooms to ensure an outstanding 5 star environment and seamless guest experience.
To work closely with the night Porter to provide all necessary supplies and amenities to guest rooms, to maximum guest satisfaction by providing an intuitive service.
To act as an ambassador of the Raffles Values during your interactions with guests and colleagues.
Responsibilities Operation Provide the turn down service in time and according to the guest preferences.
To support morning shift when arrival with the cleaning.
Maintain cleaning equipment in good working condition.
Report any loss/damage to linen,...
Evening Room Attendant employer: Raffles London
Raffles Hotels & Resorts is an exceptional employer, offering a vibrant work culture that celebrates creativity and excellence in the heart of London. With a commitment to employee growth and development, team members enjoy unique opportunities to enhance their skills while being part of a legendary brand that values tradition and innovation. Join us at Saison Restaurant, where your contributions will help curate unforgettable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Room Attendant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Raffles London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Raffles London
Don't be shy about reaching out to Raffles London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Evening Room Attendant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Raffles London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Raffles London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
