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- Tasks: Ensure top-notch maintenance and safety across our luxury hotel facilities.
- Company: Join Raffles London at The OWO, a historic and luxurious destination.
- Benefits: Competitive salary, 28 days holiday, life assurance, and employee discounts.
- Other info: Enjoy fun events and career growth opportunities in a supportive environment.
- Why this job: Be part of a prestigious team and make a real impact on guest experiences.
- Qualifications: Proven engineering skills and a commitment to exceptional service.
The predicted salary is between 30000 - 40000 £ per year.
Raffles London at The OWO on London's Whitehall unites the allure and heritage of Raffles with one of the world's most historic addresses, synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination, there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events.
An exceptional opportunity presents itself for a Shift Engineer to join the Engineering Department at Raffles London at the OWO. Reporting into the Director of Engineering, you will be an experienced, accredited engineer, working with our Chief Engineer to ensure the highest standards of maintenance, quality, and safety. You will be responsible for preventative maintenance work, regular safety and maintenance inspections across our rooms, suites, restaurants, bars, guest facilities, and back-of-house areas, carrying out remedial work on all mechanical and electrical equipment across our site as required.
Specifically, as the Shift Engineer, your responsibilities will include:
- Ensuring that all potential and real hazards are reported immediately and rectified.
- Being fully conversant with all departmental Fire, Emergency and BOMB procedures.
- Rehearsing emergency procedures regularly with attendance records, implementing and enforcing them to provide for the security and safety of guests and employees.
- Ensuring the safety of persons and property within the premises by strict adherence to existing laws, statutes, and applicable ordinances, and by anticipating possible hazards and conditions, correcting them or pre-planning a defence against them.
- Stimulating and encouraging a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department.
Who are we looking for?
- A proven track record and ability to provide high levels of service under pressure.
- Exceptional communication and customer service skills, both written and spoken.
- An understanding and willingness to contribute to a 24h operational schedule when required.
- Trade or Engineering apprenticeship.
Why join our Raffles team? Not only will you be joining one of the world's best hotels, but you will also receive great benefits including:
- A competitive salary.
- 28 days holiday including bank holidays plus a day extra for every year of service up to 5 years.
- Length of service awards for every year of service.
- Life Assurance for all colleagues.
- Enhanced sick pay.
- Enhanced maternity, paternity, and adoption pay.
- Free dry cleaning for uniform and an allowance for personal items.
- Season ticket loans and cycle to work scheme.
- Colleague gifting to celebrate special occasions.
- Paid days off to move house or give back time to a charity of your choice.
- Internal learning and development programmes tailored to you.
- Fun-filled events, whether that’s a pub quiz, team run or festive party.
- Employee benefit card offering discounted rates of up to 30% at Accor worldwide.
- Worldwide development opportunities across Accor's extensive brand portfolio.
What are the Raffles Values?
- Respect: We value the needs, ideas, and individuality of others; we treat everyone with fairness and dignity.
- Belonging: We celebrate our differences. We support each other and we always stand together.
- Integrity: We build trust through mutual respect and being authentic.
- Empowerment: We have the authority to take initiative and anticipate moments to create unforgettable experiences.
- Excellence: We make genuine connections and cherish every opportunity to make the people around us feel special.
Shift Engineer - London employer: Raffles London at The OWO
Contact Detail:
Raffles London at The OWO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Engineer - London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Raffles London. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching Raffles London and its values. Show us how your skills align with our commitment to excellence and customer service. We love seeing candidates who are genuinely interested in our brand!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to boost your confidence. Focus on articulating your experience and how it relates to the Shift Engineer role – we want to hear your story!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings there, so keep checking back for new opportunities!
We think you need these skills to ace Shift Engineer - London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team at Raffles London and contributing to our legacy of luxury and service.
Tailor Your CV: Make sure your CV is tailored specifically for the Shift Engineer position. Highlight your relevant experience and skills that align with the job description. We love seeing how your background fits into our vision!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about wanting to join our amazing team at Raffles London.
How to prepare for a job interview at Raffles London at The OWO
✨Know Your Stuff
Before the interview, brush up on your technical knowledge related to engineering and maintenance. Be prepared to discuss specific systems you've worked with, as well as any relevant certifications or training you've completed.
✨Showcase Your Problem-Solving Skills
Think of examples where you've successfully resolved issues under pressure. The interviewer will want to see how you handle emergencies and unexpected challenges, so have a few stories ready that highlight your quick thinking and resourcefulness.
✨Understand the Company Culture
Familiarise yourself with Raffles' values and mission. During the interview, demonstrate how your personal values align with theirs, especially around respect, integrity, and excellence. This shows you're not just a fit for the role, but for the team too.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about the engineering team's current projects or challenges they face. This not only shows your interest but also gives you a chance to assess if this is the right environment for you.