Luxury Doorperson & Guest Experience Lead

Luxury Doorperson & Guest Experience Lead

Full-Time On-site
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Raffles London at the OWO is seeking a Doorperson to join the Rooms Department. You will welcome guests, manage arrivals and departures, and support the valet and lobby teams to ensure seamless guest experiences in a luxury, heritage setting.

Reporting to the Head Concierge, you will uphold high service standards, greet guests by name when possible, coordinate luggage, taxis, and transfers, and assist across departments as needed. A warm, professional demeanour is essential.

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Luxury Doorperson & Guest Experience Lead employer: Raffles Hotels & Resorts

Raffles London at The OWO offers an exceptional work environment where history meets luxury, providing employees with a unique opportunity to be part of a legendary brand. With a strong focus on employee well-being, Raffles offers generous benefits including 28 days of holiday, enhanced sick pay, and tailored development programmes, all within a vibrant and inclusive culture that celebrates diversity and fosters personal growth. Join us to not only deliver outstanding service but also to grow your career in one of the world's most iconic locations.

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Contact Details:

Raffles Hotels & Resorts Recruitment Team