At a Glance
- Tasks: Maintain and repair uniforms and hotel linen to the highest standards.
- Company: Join the luxurious Raffles London at The OWO, a historic and glamorous destination.
- Benefits: 28 days holiday, free dry cleaning, enhanced pay, and fun team events.
- Other info: Opportunities for personal growth and worldwide development across Accor's brands.
- Why this job: Be an ambassador for Raffles while working in a vibrant and supportive environment.
- Qualifications: Attention to detail and a passion for delivering high-quality service.
The predicted salary is between 22000 - 26000 £ per year.
Company Description Raffles London at The OWO on London’s Whitehall unites the allure and heritage of Raffles with one of the world’s most historic addresses, synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination, there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events. Within these much‑storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections. At Raffles, you arrive as a guest, leave as a friend, and return as family.
Job Description To maintain and repair all colleague uniforms and hotel linen to the highest standards when needed and provide a distinctive, high standard of workmanship when assisting with guest alteration works. To assist with distribution and tracking of staff uniform and hotel linen in a warm and timely manner and work closely with the laundry team to ensure the smooth running of the operation and to avoid any discrepancies. To act as an ambassador of the Raffles during your interaction with guests and colleagues.
Additional Information Why join our Raffles team?
- 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years.
- Staff meals whilst on duty.
- Free dry cleaning for uniform.
- Employer pension contribution.
- Enhanced sick pay.
- Enhanced maternity, paternity and adoption pay.
- Life Assurance 1x salary.
- Employee assistance program, including virtual GP and financial advice.
- Season ticket loans and cycle to work scheme.
- Colleague gifting to celebrate special occasions.
- Paid days off to move house or give back time to a charity of your choice.
- Internal learning and development programmes tailored to you.
- Fun-filled events, whether that’s a pub quiz, team run or festive party.
- Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.
- Worldwide development opportunities across Accor’s extensive brand portfolio.
laundry Valet employer: Raffles Hotels & Resorts
Raffles London at The OWO is an exceptional employer that offers a luxurious work environment steeped in history and glamour. With a strong focus on employee wellbeing, the company provides generous benefits such as 28 days of holiday, enhanced sick pay, and opportunities for personal growth through tailored development programmes. The vibrant work culture encourages camaraderie and celebrates achievements, making it a truly rewarding place to build a career in hospitality.
Contact Details:
Raffles Hotels & Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land laundry Valet
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. You never know who might have a lead on a laundry valet position at Raffles or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether at a job fair or an informal chat, let your passion for hospitality shine through. Remember, they’re looking for someone who fits into their luxurious and friendly vibe.
✨Tip Number 3
Be proactive! If you see a job opening for a laundry valet at Raffles, don’t just sit back. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the interview! Research Raffles and understand their values and what makes them unique. Think about how your skills in maintaining high standards align with their commitment to luxury and service. This will help you stand out as a candidate.
We think you need these skills to ace laundry Valet
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about joining the Raffles team and how you can contribute to our luxurious environment.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the laundry valet position. We love seeing how your skills match what we're looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of your qualifications and experiences.
Apply Through Our Website:For the best chance of success, apply directly through our website. This way, we can easily track your application and ensure it reaches the right people in our team!
How to prepare for a job interview at Raffles Hotels & Resorts
✨Know Your Stuff
Before the interview, make sure you understand the role of a laundry valet and the specific responsibilities it entails. Familiarise yourself with the standards of workmanship expected at Raffles London, as well as the importance of maintaining uniforms and linens to the highest quality.
✨Show Your Hospitality Skills
As a laundry valet, you'll be interacting with both guests and colleagues. Be prepared to demonstrate your customer service skills during the interview. Share examples of how you've provided excellent service in the past and how you can embody the Raffles ethos of treating guests like family.
✨Dress to Impress
Even though this role is behind the scenes, first impressions matter! Dress smartly for your interview to reflect the luxury and professionalism of Raffles. This shows that you take the opportunity seriously and understand the brand's commitment to excellence.
✨Ask Thoughtful Questions
Prepare some questions to ask your interviewer about the team dynamics, the laundry operations, or the training programmes available. This not only shows your interest in the role but also helps you gauge if Raffles is the right fit for you.
