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- Tasks: Support Cluster Managers in delivering top-notch services and achieving operational goals.
- Company: Dynamic healthcare organisation focused on patient care and teamwork.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Join a team that values cooperation and professional development.
- Why this job: Make a real difference in healthcare while developing your skills in a collaborative setting.
- Qualifications: Degree in Business/Management; experience preferred but not essential.
The predicted salary is between 30000 - 40000 £ per year.
The incumbent supports the Cluster Managers in administering a specialist centre. He / she works together with the team to develop, plan and deliver services to meet clinical, operational and financial goals of the company, ensuring the efficient and productive use of resources. He/she is to achieve the highest professional standards and quality goals for the patient. He / she shall work together with the Cluster Managers to implement plans to retain essential skills, and to motivate staff to bring out the best in them and contribute to organisational goals.
Job Responsibilities
- Execute action plans for the specialist outpatient centres to meet strategic goals.
- Develop and promote specialist services and set up new centres.
- Conduct market surveys and develop new packages / pricing for these new services.
- Regular review of existing services and prices for these services to remain competitive.
- Develop and improve marketing materials for specialist centre.
- Identify customer groups for each service and develop marketing activities.
- Develop and improve work processes to create seamless and efficient services, and ensure accurate billing and timely collection for each visit.
- Ensure smooth running of daily centre operations and that patients and visitors are attended to pro-actively to assure a seamless service and consistent experience.
- Seek feedback as learning opportunities and act on them. Investigate and take appropriate actions in response to feedback.
- Promote teamwork, co-operation and harmonious relationship among nursing personnel, medical and other employees of the Hospital.
- Support and communicate the Hospital and department organization structure, philosophy, goals, policies and procedures to staff and ensure that they are translated to service delivery.
- Manage availability and efficient use of resources. Contain costs through appropriate and economical utilization of resources such as time, supplies, equipment and manpower.
- Provide teamwork, cooperation and harmonious relationship among nursing personnel, medical and other employees of the hospital.
- Assist in all ad-hoc administrative matters.
- Any assignments given by the immediate supervisor.
Job Requirements
- Degree in Business/Management Studies or any other discipline.
- At least 1 year of relevant experience in healthcare industry will be preferred but we will also consider candidates with no prior experience.
- Team player with good interpersonal skills and a positive attitude.
- Self-motivated and independent.
Executive, Operations employer: RAFFLES HOSPITAL PTE LTD
Contact Detail:
RAFFLES HOSPITAL PTE LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive, Operations
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare industry, especially those working in operations. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss how your experience aligns with their goals. We want to see how you can help them achieve those operational and financial targets.
✨Tip Number 3
Be proactive! If you find a company you love, don’t wait for them to post a job. Reach out directly through our website and express your interest. Sometimes, the best opportunities come from taking the initiative.
✨Tip Number 4
Feedback is your friend! After interviews or networking chats, ask for feedback. It shows you’re keen to learn and improve, which is exactly the kind of attitude we love to see in candidates.
We think you need these skills to ace Executive, Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Executive, Operations role. Highlight any relevant experience in healthcare or management, and don’t forget to showcase your teamwork and interpersonal skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our goals at StudySmarter. Be sure to mention any specific experiences that demonstrate your ability to develop and promote services.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with innovative solutions, especially in a fast-paced environment like healthcare.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at RAFFLES HOSPITAL PTE LTD
✨Know the Company Inside Out
Before your interview, take some time to research the company’s mission, values, and recent developments. Understanding their goals and how they align with your skills will help you articulate why you're a great fit for the role.
✨Prepare Specific Examples
Think of concrete examples from your past experiences that demonstrate your ability to meet operational goals, work in a team, and handle feedback. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Showcase Your Team Spirit
Since teamwork is crucial for this role, be ready to discuss how you've successfully collaborated with others in previous positions. Highlight instances where you motivated colleagues or contributed to a harmonious work environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s operations and future plans. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values and work style.