Executive, HR (Employee Relations)

The Employee Relations role is responsible for fostering positive employee–employer relationships by ensuring effective policy communication and end‑to‑end employee lifecycle management, including administration, transitions, and offboarding. The role also oversees employee engagement and wellbeing initiatives, grievance management, and compliance monitoring. Through these efforts, the incumbent supports a fair, compliant, and supportive workplace while enhancing the overall employee experience, wellbeing, and organisational culture.

Key Responsibilities

• Policy Communication & Advisory: Communicate HR policies, procedures, employment laws and workplace rules clearly and consistently through employee handbooks, town halls, intranet updates, and employee briefings. Provide guidance and advisory support to employees and managers on HR policies, procedures, and workplace practices. Support consistent interpretation and application of HR policies across the organisation.
• Employee Lifecycle Administration: Maintain and update employee records accurately in the HR system. Process employee movements, including transfers, deployments, promotions, and contract variations. Administer leave, attendance, and related HR records. Administer work pass renewals, contract renewals (annual contract / re‑employment contract). Liaise with Payroll on salary changes, allowances, deductions, and adjustments. Initiate SNB applications for nurse’s upgrade/promotion to EN/SN. Handle employee requests, including employment certification letters, and verification requests.
• Employee Engagement and Experience Support: Plan and administer employee engagement surveys and pulse checks; analyse results and prepare insights and recommendations.
• Grievance & Conflict Management: Manage employee grievances using structured escalation, investigation, and mediation processes. Advise managers on employee relations issues, disciplinary matters, and conflict resolution. Ensure all employee relations cases are properly documented, tracked, and maintained for governance, audit, and reporting purposes. Uphold confidentiality, impartiality, and fairness in all employee relations matters.
• Employee Events & Engagement Activities: Plan, coordinate, and manage employee engagement and appreciation events, including but not limited to: Annual Staff Meeting, Nurses’ Day celebrations, Employee Wellbeing Day, and staff engagement and recognition activities. Manage event logistics, vendors, communications, and post‑event evaluations to enhance employee experience.
• Transition & Offboarding: Coordinate and conduct exit interviews to gather employee feedback. Ensure proper handover of duties and company property. Process separation documentation, staff matters for final payroll, and cessation of benefits. Maintain exit records and relationships to support rehiring and employee referral initiatives.
• Process Improvement & Projects: Review and improve work processes to enhance efficiency and service delivery. Participate in HR‑related projects and ad‑hoc tasks as required.

Requirements:

• Diploma or Degree in Human Resources, Business Administration, or a related discipline such as IHRP certification.
• At least 3-4 years of experience in employee relations, HR operations, or a related HR function.
• Working knowledge of employment legislation and employee relations best practices.
• Experience in employee wellbeing programmes and/or Employee Assistance Programme administration is an advantage.
• Strong interpersonal, communication, and conflict management skills.
• High level of discretion, professionalism, and attention to detail.
• Ability to analyse data, prepare reports, and engage stakeholders effectively.

We regret that only shortlisted candidates will be notified.