At a Glance
- Tasks: Support sales operations, manage orders, and deliver top-notch customer service.
- Company: Well-respected tech company in Wickham with a dynamic culture.
- Benefits: Competitive salary, comprehensive benefits, and career growth opportunities.
- Why this job: Gain tech skills and experience while making a real impact in a supportive environment.
- Qualifications: Interest in technology, strong communication, and organisational skills required.
- Other info: Exciting career paths available, including Account Management and customer visits.
The predicted salary is between 28800 - 43200 £ per year.
Looking for something different from the usual job postings? Your search ends here! We are on the lookout for a dynamic Sales Support Administrator who is passionate about technology to join a well-respected company in Wickham. If you're eager for something unique, and want to learn something completely new, this opportunity might be just what you need.
The Role
You’ll receive full tech training to equip you with the knowledge and skills needed to navigate the technical landscape of the business seamlessly. You’ll play a key role in the day to day operations, providing administrative support to the Business Development Manager whilst they are out on the road engaging with customers. Your responsibilities will include:
- Managing sales orders
- Preparing quotations
- Providing order updates
- Coordinating with internal departments
- Delivering first-class customer service
This role has been a fantastic starting point for a number of successful people in the business with great opportunities for personal and professional growth. This role could lead to a number of different avenues including Account Management and visiting customers across the UK and beyond.
Duties
- Managing customer enquiries promptly via telephone and email
- Developing and maintaining relationships with customers, understanding their needs and potential challenges
- Providing accurate information regarding products and services
- Preparing and submitting quotations to meet customer deadlines
- Entering sales orders onto the system, organising sales information clearly and concisely
- Ensuring customer satisfaction through follow-up communication
- Addressing customer concerns and escalating issues when necessary
- Maintaining an accurate CRM system, updating customer details and ongoing activity
- Supplying essential data and reports to enhance sales team productivity, contributing to sales key performance indicators
- Supporting the Business Development Manager and wider teams with daily tasks of administration; organising documents and appointments
The Person
The ideal candidate would be someone with an interest in technology and experience working in similar commercial sales support roles. Strong communication skills, exceptional attention to detail, and excellent organisational skills are a must. Candidates must be confident solving problems, managing their own workload, answering telephone calls and regularly communicating with clients via phone and email. Proficiency in Microsoft Office and CRM software is also required.
If you are ambitious and committed, and you are looking for a challenging and fulfilling career, we invite you to apply for this thrilling opportunity.
Additional Information
The company offers a competitive salary, a comprehensive benefits package, and great opportunities for career growth and development. Salary negotiable depending on experience. Working hours are Monday to Friday 8:30am to 5pm.
Sales Support Administrator in Wickham employer: Rafferty Resourcing
Contact Detail:
Rafferty Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in Wickham
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and eager to learn more about the role and the company. Plus, it helps you figure out if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Support Administrator in Wickham
Some tips for your application 🫡
Show Your Passion for Technology: Make sure to highlight your interest in technology in your application. We love candidates who are eager to learn and grow, so share any relevant experiences or projects that showcase your enthusiasm!
Tailor Your Application: Don’t just send a generic CV and cover letter! Take the time to tailor your application to the Sales Support Administrator role. Mention specific skills and experiences that align with the job description, like your communication skills and attention to detail.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate well-organised information, so make sure your CV is easy to read and highlights your key achievements without unnecessary fluff.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and our company while you’re at it!
How to prepare for a job interview at Rafferty Resourcing
✨Know Your Tech
Since the role involves a passion for technology, make sure you brush up on relevant tech trends and tools. Familiarise yourself with any software or systems mentioned in the job description, especially CRM software, as this will show your enthusiasm and readiness to dive into the role.
✨Showcase Your Communication Skills
As a Sales Support Administrator, strong communication is key. Prepare examples of how you've effectively managed customer enquiries or resolved issues in the past. Practising clear and concise responses will help you convey your thoughts confidently during the interview.
✨Demonstrate Organisational Skills
This role requires excellent organisational abilities. Be ready to discuss how you manage your workload and prioritise tasks. You could even bring a sample of your organisational methods, like a planner or digital tool, to illustrate your approach.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and potential career paths. This not only shows your interest but also helps you determine if the company is the right fit for you.