At a Glance
- Tasks: Manage customer accounts, process orders, and provide top-notch support via phone.
- Company: Join a supportive recruitment consultancy in Tonyrefail.
- Benefits: Earn up to Β£29,000 with flexible holidays and a great team vibe.
- Why this job: Make a difference in customer experiences while developing your skills.
- Qualifications: Strong customer service and problem-solving skills are a must.
The predicted salary is between 17400 - 34800 Β£ per year.
A recruitment consultancy is seeking a Customer Sales and Service Advisor for a permanent office-based position in Tonyrefail. The role involves account management, order processing, and providing customer support mainly via phone. Ideal candidates will possess strong customer service and problem-solving skills, along with the ability to manage orders efficiently.
The company offers a competitive salary of up to Β£29,000 depending on experience along with flexible holidays and a supportive team environment.
Customer Sales & Service Specialist in Tonyrefail employer: Rafferty Resourcing
Contact Detail:
Rafferty Resourcing Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Sales & Service Specialist in Tonyrefail
β¨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your phone skills! Since the role involves a lot of customer support via phone, try role-playing with a friend or family member. This will help you feel more confident and ready to tackle any questions they throw your way.
β¨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've successfully resolved customer issues. Be ready to share these during your interview to demonstrate your capability.
β¨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our awesome team!
We think you need these skills to ace Customer Sales & Service Specialist in Tonyrefail
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your customer service and problem-solving skills. We want to see how your experience aligns with the role of a Customer Sales & Service Specialist, so donβt be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for our team in Tonyrefail. Share specific examples of how you've managed orders or provided exceptional customer support in the past.
Show Your Personality: We love a bit of personality! Donβt hesitate to let your unique voice come through in your application. It helps us get a sense of who you are beyond just your qualifications.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. Itβs the easiest way for us to keep track of your application and ensures you donβt miss out on any important updates!
How to prepare for a job interview at Rafferty Resourcing
β¨Know Your Customer Service Skills
Make sure you can clearly articulate your customer service experience. Think of specific examples where you've successfully resolved issues or improved customer satisfaction. This will show the interviewer that you have the problem-solving skills theyβre looking for.
β¨Familiarise Yourself with Order Processing
Brush up on any relevant order processing systems or software youβve used in the past. If you donβt have direct experience, research common tools in the industry. Being able to discuss how you would manage orders efficiently will impress the interviewers.
β¨Practice Active Listening
During the interview, demonstrate your active listening skills. This means not just hearing the questions but also responding thoughtfully. It shows that you value communication, which is key in a customer sales and service role.
β¨Show Enthusiasm for the Role
Express genuine interest in the position and the company. Research the consultancy and mention what excites you about working there. A positive attitude can go a long way in making a great impression!