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- Tasks: Provide top-notch customer service and support the sales team with administrative tasks.
- Company: Dynamic recruitment agency based in Southampton with a supportive culture.
- Benefits: Salary between £28,000 – £32,000, plus opportunities for career progression.
- Why this job: Join a vibrant team and grow your career in a rewarding environment.
- Qualifications: Previous customer service experience and strong communication skills required.
- Other info: Great opportunity for long-term growth in a friendly workplace.
The predicted salary is between 28000 - 32000 £ per year.
A recruitment agency is looking for a Customer Services Coordinator based in Southampton. The role involves providing customer service and administrative support to the sales team, with responsibilities such as answering customer calls, managing orders, and preparing quotations.
Ideal candidates will have previous customer service experience and possess strong communication and organisational skills. This position offers a salary between £28,000 – £32,000 per year, and opportunities for long-term career progression in a supportive environment.
Office-Based Sales & Customer Support Coordinator in Southampton employer: Rafferty Resourcing
Contact Detail:
Rafferty Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office-Based Sales & Customer Support Coordinator in Southampton
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can articulate your thoughts clearly and confidently. Role-playing with a friend can really help you nail those tricky questions.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows you're engaged and keen to learn more about the role and the company. Think about what you want to know regarding career progression or team dynamics.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you fresh in their minds. Plus, it shows your enthusiasm for the position!
We think you need these skills to ace Office-Based Sales & Customer Support Coordinator in Southampton
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience you have. We want to see how you've handled customer calls and managed orders in the past, so don’t hold back on those examples!
Be Organised and Clear: Since the role involves a lot of administrative support, it’s crucial to demonstrate your organisational skills. Use bullet points or clear headings in your application to make it easy for us to see your qualifications at a glance.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with the responsibilities listed in the job description, like preparing quotations or supporting the sales team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Southampton!
How to prepare for a job interview at Rafferty Resourcing
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Services Coordinator. Familiarise yourself with tasks like managing orders and preparing quotations, so you can confidently discuss how your previous experience aligns with these duties.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples that highlight your ability to effectively interact with customers and team members. Think of situations where you resolved issues or provided exceptional service, and be ready to share those stories.
✨Demonstrate Organisational Prowess
This position requires excellent organisational skills, so come prepared to discuss how you manage your time and prioritise tasks. You might want to mention specific tools or methods you use to stay organised, especially in a busy office environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the sales team's dynamics or opportunities for career progression, as this demonstrates your enthusiasm for long-term growth within the organisation.
