At a Glance
- Tasks: Be the friendly face of our engineering business, managing reception and providing admin support.
- Company: Join a warm, family-run engineering company in Havant with a close-knit team.
- Benefits: Enjoy a competitive rate of £13.00 per hour and a supportive work environment.
- Other info: Part-time hours: Mon-Thurs 9am-3pm, Fri 8am-12pm; perfect for students!
- Why this job: Thrive in a welcoming workplace where your contributions truly matter and teamwork is valued.
- Qualifications: Looking for someone warm, organised, and eager to learn SAGE or similar systems.
Location: Havant
Hours: Monday to Thursday 9am-3pm, Friday 8am-12pm
Rate: £13.00 per hour
A friendly, family-run engineering business in Havant is looking for a confident and proactive individual to join their small team in a varied front-of-house and administrative role. This is a fantastic opportunity for someone who enjoys being at the heart of a business and thrives in a warm, welcoming workplace.
The Role:
As the face of the company, you'll be the first point of contact for visitors and callers while providing essential admin support to the wider team. Responsibilities include:
- Welcoming visitors, managing the reception area, and preparing refreshments
- Handling incoming calls and messages, including via tannoy to contact workshop staff
- Processing orders and documentation using SAGE (experience preferred)
- Creating delivery notes
- Scanning and emailing documents to suppliers and customers
- Supporting the workshop with follow-ups, paperwork, and general admin
- Assisting colleagues with other administrative tasks as required
The Person:
We are looking for someone who is:
- Warm, approachable, and confident with people
- Comfortable taking initiative and working as part of a small, close-knit team
- Organised and detail-focused, especially when handling numbers and part codes
- Familiar with or happy to learn SAGE or similar systems
- Down-to-earth and comfortable working in a relaxed, informal environment where friendly chat and good humour are part of the day
If you're looking for a stable, part-time role where you can genuinely be part of a team, we'd love to hear from you.
Reception & Admin Support Part-Time (Temp to Perm) in Havant employer: Rafferty Resourcing
Join a friendly, family-run engineering business in Havant, where you'll be welcomed into a warm and supportive work culture that values teamwork and initiative. With flexible part-time hours and a focus on employee well-being, this role offers a unique opportunity for personal growth and development within a close-knit team, making it an ideal place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Reception & Admin Support Part-Time (Temp to Perm) in Havant
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Rafferty Resourcing and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Rafferty Resourcing and let us see your personality shine through!
We think you need these skills to ace Reception & Admin Support Part-Time (Temp to Perm) in Havant
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Rafferty Resourcing.
Get Familiar with Our Brand:Before applying, take some time to learn about Rafferty Resourcing and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Rafferty Resourcing
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Rafferty Resourcing.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Rafferty Resourcing will surely appreciate.
