At a Glance
- Tasks: Manage customer accounts, process orders, and provide top-notch support over the phone.
- Company: Join a dynamic recruitment consultancy with a supportive team culture.
- Benefits: Earn up to £29,000, enjoy flexible holidays, and thrive in a collaborative environment.
- Why this job: Make a difference by helping customers while developing your skills in a rewarding role.
- Qualifications: Strong customer service and problem-solving skills are essential.
- Other info: Permanent position in Tonyrefail with great career growth potential.
The predicted salary is between 17400 - 34800 £ per year.
A recruitment consultancy is seeking a Customer Sales and Service Advisor for a permanent office-based position in Tonyrefail. The role involves account management, order processing, and providing customer support mainly via phone. Ideal candidates will possess strong customer service and problem-solving skills, along with the ability to manage orders efficiently.
The company offers a competitive salary of up to £29,000 depending on experience along with flexible holidays and a supportive team environment.
Customer Sales & Service Specialist in Porth employer: Rafferty Resourcing
Contact Detail:
Rafferty Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales & Service Specialist in Porth
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show you're genuinely interested and not just another candidate.
✨Tip Number 2
Practice your phone skills! Since the role involves a lot of customer support over the phone, try role-playing with a friend. This will help you feel more confident and ready to tackle any questions they throw your way.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and gives you a chance to find out if the company is the right fit for you too. Think about what you want to know about their team culture or growth opportunities.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, we’re here to support you every step of the way in landing that Customer Sales & Service Specialist role!
We think you need these skills to ace Customer Sales & Service Specialist in Porth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and problem-solving skills. We want to see how your experience aligns with the role of a Customer Sales & Service Specialist, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Tonyrefail. Share specific examples of how you've managed orders or provided exceptional customer support in the past.
Show Your Personality: We love a bit of personality! Don’t hesitate to let your unique voice come through in your application. It helps us get a sense of who you are beyond just your qualifications.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re keen on joining our supportive team!
How to prepare for a job interview at Rafferty Resourcing
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills before the interview. Think about past experiences where you've solved problems or helped customers, and be ready to share those stories. This will show that you understand the importance of great service and can handle challenges effectively.
✨Familiarise Yourself with Order Processing
Since the role involves order processing, it’s a good idea to get familiar with common order management systems or processes. If you have experience with any specific software, mention it! This shows you're proactive and ready to hit the ground running.
✨Practice Your Phone Etiquette
As most of the customer support will be via phone, practice speaking clearly and confidently. You might even want to do a mock call with a friend to get comfortable. Remember, first impressions count, and a friendly tone can make all the difference!
✨Show Enthusiasm for the Role
Let your passion for customer service shine through during the interview. Research the company and express why you’re excited about the opportunity to work with them. A positive attitude can really set you apart from other candidates!