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- Tasks: Provide top-notch AV support and ensure seamless meetings in a corporate setting.
- Company: Join a leading corporate head office in London with a focus on professionalism.
- Benefits: Competitive salary, ongoing learning opportunities, and career development.
- Why this job: Be the go-to AV expert and make a real impact on high-profile meetings.
- Qualifications: Experience in corporate AV support and excellent customer service skills.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced On-Site AV Technician to provide end-to-end AV support, critical meeting coverage and executive-level service at a London-based corporate head office. This is a high-profile onsite role where professionalism, technical confidence and customer experience matter just as much as hands-on AV knowledge. You will be the go-to expert for daily meeting support, troubleshooting, and system reliability in a demanding corporate environment.
The Role:
- Provide primary onsite AV maintenance and support within a corporate head office
- Deliver day-to-day support for meeting rooms and conferencing spaces
- Troubleshoot and resolve AV system faults with immediate, in-person support
- Own support cases from initial report through to resolution
- Prioritise and manage incoming AV support requests effectively
- Track, update and close support cases accurately
- Test conferencing and meeting room systems daily
- Provide white-glove support to senior stakeholders and executives
- Support meetings, presentations and executive visits
- Liaise with internal teams, consultants and external vendors
- Deliver end-user training and clear guidance on AV systems
- Recommend improvements to AV systems, processes and best practices
- Remain calm, professional and solutions-focused during critical meetings
What You’ll Bring:
- Strong background in corporate AV support and maintenance
- Confident fault-finding across audio, video and conferencing systems
- Excellent customer service and stakeholder management skills
- Ability to remain composed under pressure
- Proactive mindset with strong attention to detail
- Comfortable working independently in an onsite environment
Additional Information:
- This is a full-time, permanent position
- Salary is competitive and dependent on experience, within the advertised banding (not negotiable outside this range)
- Excellent opportunities for ongoing learning and career development
Onsite AV Technician - Corporate Environment (London) employer: Rafferty Resourcing
Contact Detail:
Rafferty Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite AV Technician - Corporate Environment (London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the AV industry and let them know you're on the hunt for an Onsite AV Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you get the chance, create a portfolio showcasing your previous AV projects and experiences. This will help you stand out during interviews and demonstrate your hands-on knowledge and technical confidence.
✨Tip Number 3
Prepare for the interview by brushing up on common AV troubleshooting scenarios. Be ready to discuss how you've handled critical situations in the past, especially in high-pressure environments. We want to see that you can remain calm and solutions-focused!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and take the time to connect with us directly.
We think you need these skills to ace Onsite AV Technician - Corporate Environment (London)
Some tips for your application 🫡
Show Off Your AV Skills: Make sure to highlight your experience with audio, video, and conferencing systems in your application. We want to see how your technical confidence shines through, so don’t hold back on sharing specific examples of your past work!
Customer Service is Key: Since this role involves a lot of interaction with senior stakeholders, emphasise your customer service skills. We love candidates who can demonstrate their ability to remain calm and professional under pressure, especially during critical meetings.
Be Proactive and Detail-Oriented: We’re looking for someone with a proactive mindset and strong attention to detail. In your application, mention instances where you’ve taken the initiative to improve processes or troubleshoot issues effectively. It’ll show us you’re the right fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Rafferty Resourcing
✨Know Your AV Stuff
Brush up on your technical knowledge about audio, video, and conferencing systems. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them. This shows you're not just familiar with the equipment but can handle real-world issues.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with senior stakeholders, prepare examples that highlight your customer service experience. Think of times when you went above and beyond to ensure a smooth meeting or resolved a critical issue under pressure.
✨Practice Composure Under Pressure
In a corporate environment, things can get hectic. Prepare for situational questions that test your ability to stay calm and professional during critical meetings. You might even want to role-play these scenarios with a friend to build your confidence.
✨Be Proactive and Detail-Oriented
Demonstrate your proactive mindset by discussing how you've recommended improvements to AV systems or processes in previous roles. Highlight your attention to detail by mentioning how you track and manage support cases effectively, ensuring nothing slips through the cracks.
