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- Tasks: Provide top-notch AV support and ensure seamless meetings in a corporate setting.
- Company: Dynamic corporate environment in London, focused on professionalism and innovation.
- Benefits: Competitive salary, ongoing learning opportunities, and career development.
- Why this job: Be the go-to AV expert and make a real impact in high-profile meetings.
- Qualifications: Experience in corporate AV support and excellent customer service skills.
- Other info: Join a fast-paced team with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced On-Site AV Technician to provide end-to-end AV support, critical meeting coverage and executive-level service at a London-based corporate head office. This is a high-profile onsite role where professionalism, technical confidence and customer experience matter just as much as hands-on AV knowledge. You will be the go-to expert for daily meeting support, troubleshooting, and system reliability in a demanding corporate environment.
The Role:
- Provide primary onsite AV maintenance and support within a corporate head office
- Deliver day-to-day support for meeting rooms and conferencing spaces
- Troubleshoot and resolve AV system faults with immediate, in-person support
- Own support cases from initial report through to resolution
- Prioritise and manage incoming AV support requests effectively
- Track, update and close support cases accurately
- Test conferencing and meeting room systems daily
- Provide white-glove support to senior stakeholders and executives
- Support meetings, presentations and executive visits
- Liaise with internal teams, consultants and external vendors
- Deliver end-user training and clear guidance on AV systems
- Recommend improvements to AV systems, processes and best practices
- Remain calm, professional and solutions-focused during critical meetings
What You’ll Bring:
- Strong background in corporate AV support and maintenance
- Confident fault-finding across audio, video and conferencing systems
- Excellent customer service and stakeholder management skills
- Ability to remain composed under pressure
- Proactive mindset with strong attention to detail
- Comfortable working independently in an onsite environment
Additional Information:
This is a full-time, permanent position. Salary is competitive and dependent on experience, within the advertised banding (not negotiable outside this range). Excellent opportunities for ongoing learning and career development.
Onsite AV Technician in London employer: Rafferty Resourcing
Contact Detail:
Rafferty Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite AV Technician in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the AV industry and let them know you're on the hunt for an Onsite AV Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you get the chance, set up a demo of your AV expertise. Whether it's fixing a system fault or showcasing your troubleshooting skills, let your technical confidence shine through. This hands-on approach can really impress potential employers.
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. Remember, you'll be providing white-glove support to senior stakeholders, so practice how you’d handle tricky situations with professionalism and calmness. Role-play with a friend if you need to!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that perfect job. Plus, it shows you’re serious about joining our team and makes it easier for us to keep track of your application.
We think you need these skills to ace Onsite AV Technician in London
Some tips for your application 🫡
Show Off Your AV Skills: Make sure to highlight your hands-on experience with AV systems in your application. We want to see how you've tackled challenges in the past and what makes you the go-to expert in your field.
Customer Service is Key: Since this role involves working closely with senior stakeholders, emphasise your customer service skills. Share examples of how you've provided top-notch support and maintained professionalism under pressure.
Be Detail-Oriented: Attention to detail is crucial in this role. When writing your application, ensure that your examples are clear and concise, showcasing your proactive mindset and ability to manage multiple support requests effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Rafferty Resourcing
✨Know Your AV Stuff
Brush up on your technical knowledge about audio, video, and conferencing systems. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them. This will show that you’re not just familiar with the equipment but also confident in your ability to handle issues on the spot.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with senior stakeholders, prepare examples that highlight your customer service experience. Think of times when you provided exceptional support or went above and beyond to ensure a smooth meeting experience. This will demonstrate your commitment to delivering a high-quality service.
✨Stay Calm Under Pressure
In a corporate environment, things can get hectic, especially during critical meetings. Prepare to discuss how you’ve managed stressful situations in the past. Share specific instances where you maintained professionalism and found solutions quickly, as this will reassure them of your ability to handle pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the AV systems they currently use, any upcoming projects, or how they measure success in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
