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- Tasks: Support live events with AV tech, ensuring smooth production and customer satisfaction.
- Company: Join a high-profile AV support team in Central London.
- Benefits: Gain hands-on experience in a fast-paced, tech-driven environment.
- Other info: Flexible working hours with opportunities for evening and weekend shifts.
- Why this job: Be part of exciting live events and enhance your technical skills.
- Qualifications: 3+ years in event support, strong AV knowledge, and great communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We're recruiting for an On-Site Event Support Technician to join a high profile AV support team based at a prestigious client headquarters in Central London. This is a fantastic opportunity to work in a fast-paced, technology led environment delivering polished, professional live events every day. You'll be hands-on with event production, audio-visual systems, and video conferencing, supporting everything from internal meetings to large-scale broadcasts. If you thrive on customer interaction, technical problem solving, and live event energy, this role is for you.
The Role:
- Deliver on-site event production and AV support in a corporate environment
- Set up, adjust, operate and strike audio-visual and video conferencing equipment
- Support live events, meetings, broadcasts, streaming and conferencing sessions
- Work closely with event owners and stakeholders to ensure smooth, successful delivery
- Operate AV systems confidently in live environments
- Troubleshoot issues quickly and calmly under pressure
- Explain AV services clearly to both technical and non-technical users
- Understand and communicate AV signal flow and processing
- Support Microsoft Teams and presentation platforms
- Assist with staging, setup and teardown of AV equipment
- Maintain safe working practices during and after events
- Deliver consistently high levels of customer service
The Person:
- 3 years plus experience in event support or corporate AV
- Strong experience with live events, conferencing and streaming
- Confident communicator with excellent customer-facing skills
- Highly organised, proactive and able to work independently
- Comfortable lifting AV equipment
- PC and Mac literate with solid Microsoft Office knowledge
Working pattern:
Monday – Friday, covering 07:00 – 19:00. Shift patterns: 07:00 – 15:30 or 10:30 – 19:00. Flexibility to support evenings and weekends when required.
On Site Event Support AV Technician in London employer: Rafferty Resourcing
Contact Detail:
Rafferty Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On Site Event Support AV Technician in London
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even online webinars related to AV and event support. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous work in live events and AV support. This can really set you apart from other candidates and give potential employers a taste of what you can do.
✨Tip Number 3
Practice makes perfect! Before interviews, rehearse common questions and scenarios you might face on the job. Being able to demonstrate your problem-solving skills under pressure will impress any employer.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace On Site Event Support AV Technician in London
Some tips for your application 🫡
Show Your Passion for AV: When writing your application, let us see your enthusiasm for audio-visual technology and live events. Share any relevant experiences that highlight your love for the industry and how you thrive in fast-paced environments.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the job description. Highlight your experience with event support, AV systems, and customer service to show us you're the perfect fit for our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to explain your skills and experiences, especially when discussing technical aspects of AV support. We want to understand your expertise without any confusion!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our high-profile AV support team.
How to prepare for a job interview at Rafferty Resourcing
✨Know Your AV Stuff
Make sure you brush up on your audio-visual knowledge before the interview. Familiarise yourself with common AV equipment, video conferencing tools, and troubleshooting techniques. Being able to discuss specific technologies and your hands-on experience will show that you're ready for the fast-paced environment.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent service in past roles. Think about times when you resolved issues under pressure or communicated complex information clearly to non-technical users. This will highlight your ability to thrive in live event situations.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you've had to troubleshoot AV issues quickly. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your calmness under pressure and your proactive approach to problem-solving.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the types of events you'll be supporting or the team dynamics. This shows your genuine interest in the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to demonstrate your enthusiasm for the position.