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- Tasks: Support high-profile meetings and events with hands-on AV technology.
- Company: Prestigious corporate site in Central London with a professional environment.
- Benefits: Permanent role with career growth, competitive salary, and dynamic work culture.
- Why this job: Join a supportive team and make every meeting a success with your AV expertise.
- Qualifications: Experience with AV hardware and collaboration technologies; strong troubleshooting skills.
- Other info: Flexible shifts and opportunities to work on exciting events.
The predicted salary is between 35000 - 45000 £ per year.
Rafferty Resourcing is recruiting for an experienced and customer-focused AV Technician to support a prestigious corporate site in Central London. This is a permanent role offering hands-on technical work, variety, and the opportunity to support high-profile meetings, events, and collaboration spaces in a world-class environment.
If you’re passionate about AV technology, enjoy working directly with users, and want to develop your career in a professional corporate setting, this could be the perfect fit.
The Role:
As the AV Technician, you will deliver day-to-day operational support across all onsite audio-visual and video conferencing systems. From room checks and system testing to event setup and troubleshooting, you’ll ensure every meeting runs smoothly and every user receives an excellent service experience. You’ll become the go-to onsite AV expert, providing first-line support, resolving issues quickly, and working closely with IT and facilities teams to maintain a reliable, high-quality AV environment.
Key Responsibilities:
- Provide daily operational support across all AV and VC systems in meeting rooms and event spaces
- Set up, test, and operate AV/VC systems for internal and external meetings, presentations, and live events
- Deliver support for Microsoft Teams, Zoom, Webex, and other VC platforms
- Diagnose, resolve, and escalate technical issues as needed
- Conduct daily room checks and preventative maintenance to ensure systems are ready for use
- Assist with logistics for large events, including town halls and executive presentations
- Maintain accurate records of incidents, service requests, and resolutions
- Provide friendly and clear user guidance, supporting staff and executives with AV best practices
- Collaborate with IT, facilities, and external vendors to maintain service reliability
- Maintain equipment inventory and asset tracking
- Adhere to onsite health and safety policies
Shift Pattern:
Weekly rotating shifts to ensure full onsite support: 07:00 - 15:00, 08:00 - 16:00, 11:00 - 19:00. Flexibility is required to support events and business needs.
Skills & Experience:
- Strong knowledge of collaboration technologies (Teams Rooms, Logitech, Poly, Yealink, etc.)
- Hands-on experience working with AV hardware, including Crestron, QSC, microphones, DSPs, and switchers
- Excellent troubleshooting and fault-finding skills
- Confident communicator with strong interpersonal skills
- Professional, customer-focused, and comfortable supporting users at all levels, including executives
- Ability to multitask and remain calm under pressure
- Flexible to support occasional out-of-hours events when required
- AVIXA CTS certification is advantageous
If you’re ready to bring your technical AV skills to a highly professional corporate environment and want to grow your career with a supportive team, we’d love to hear from you.
AV Technician - Onsite - Corporate in London employer: Rafferty Resourcing
Contact Detail:
Rafferty Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Technician - Onsite - Corporate in London
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even online webinars related to AV technology. The more people you connect with, the better your chances of hearing about job openings before they’re advertised.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous AV projects or events you've worked on. This can be a great conversation starter during interviews and helps us see your hands-on experience.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions specific to AV roles, like troubleshooting scenarios or how you handle high-pressure situations. We want to see how you think on your feet!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and working in a top-notch corporate environment.
We think you need these skills to ace AV Technician - Onsite - Corporate in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with AV technology and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your hands-on experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about AV tech and how you can contribute to our team. Keep it friendly and professional, just like the environment we work in.
Show Off Your Troubleshooting Skills: In your application, mention specific examples of how you've diagnosed and resolved technical issues in the past. We love seeing candidates who can think on their feet and keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Rafferty Resourcing
✨Know Your AV Gear
Make sure you brush up on the specific AV hardware and software mentioned in the job description. Familiarise yourself with systems like Crestron, QSC, and video conferencing platforms such as Microsoft Teams and Zoom. Being able to discuss your hands-on experience with these technologies will show that you're ready to hit the ground running.
✨Showcase Your Troubleshooting Skills
Prepare examples of how you've diagnosed and resolved technical issues in the past. Think of specific scenarios where you had to troubleshoot under pressure. This will demonstrate your problem-solving abilities and reassure the interviewers that you can handle any challenges that come your way.
✨Emphasise Customer Service
Since this role involves direct interaction with users, be ready to talk about your customer service experience. Share stories that highlight your ability to communicate clearly and provide friendly support, especially when dealing with executives or high-profile clients. This will show that you understand the importance of a positive user experience.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to AV support. For example, how would you handle a last-minute technical failure during a major presentation? Practising your responses to these types of questions will help you articulate your thought process and decision-making skills effectively.