At a Glance
- Tasks: Support high-profile meetings and events with hands-on AV technology.
- Company: Prestigious corporate site in Central London with a focus on collaboration.
- Benefits: Permanent role with career growth, variety, and a dynamic work environment.
- Other info: Flexible shifts to accommodate events and a chance to work with top executives.
- Why this job: Join a supportive team and make every meeting a success with your AV expertise.
- Qualifications: Experience with AV hardware and strong troubleshooting skills required.
The predicted salary is between 36000 - 60000 £ per year.
Rafferty Resourcing is recruiting for an experienced and customer-focused AV Technician to support a prestigious corporate site in Central London. This is a permanent role offering hands-on technical work, variety, and the opportunity to support high-profile meetings, events, and collaboration spaces in a world-class environment. If you’re passionate about AV technology, enjoy working directly with users, and want to develop your career in a professional corporate setting, this could be the perfect fit.
The Role: As the AV Technician, you will deliver day-to-day operational support across all onsite audio-visual and video conferencing systems. From room checks and system testing to event setup and troubleshooting, you’ll ensure every meeting runs smoothly and every user receives an excellent service experience. You’ll become the go-to onsite AV expert, providing first-line support, resolving issues quickly, and working closely with IT and facilities teams to maintain a reliable, high-quality AV environment.
Key Responsibilities:
- Provide daily operational support across all AV and VC systems in meeting rooms and event spaces
- Set up, test, and operate AV/VC systems for internal and external meetings, presentations, and live events
- Deliver support for Microsoft Teams, Zoom, Webex, and other VC platforms
- Diagnose, resolve, and escalate technical issues as needed
- Conduct daily room checks and preventative maintenance to ensure systems are ready for use
- Assist with logistics for large events, including town halls and executive presentations
- Maintain accurate records of incidents, service requests, and resolutions
- Provide friendly and clear user guidance, supporting staff and executives with AV best practices
- Collaborate with IT, facilities, and external vendors to maintain service reliability
- Maintain equipment inventory and asset tracking
- Adhere to onsite health and safety policies
Shift Pattern: Weekly rotating shifts to ensure full onsite support: 07:00 - 15:00, 08:00 - 16:00, 11:00 - 19:00. Flexibility is required to support events and business needs.
Skills & Experience:
- Strong knowledge of collaboration technologies (Teams Rooms, Logitech, Poly, Yealink, etc.)
- Hands-on experience working with AV hardware, including Crestron, QSC, microphones, DSPs, and switchers
- Excellent troubleshooting and fault-finding skills
- Confident communicator with strong interpersonal skills
- Professional, customer-focused, and comfortable supporting users at all levels, including executives
- Ability to multitask and remain calm under pressure
- Flexible to support occasional out-of-hours events when required
- AVIXA CTS certification is advantageous
If you’re ready to bring your technical AV skills to a highly professional corporate environment and want to grow your career with a supportive team, we’d love to hear from you.
AV Technician in London employer: Rafferty Resourcing
Join a thriving company in Waterlooville that prioritises employee well-being and fosters a supportive, collaborative work culture. With excellent training opportunities, generous holiday allowances, and a stable environment, this is an ideal place for those looking to build a long-term career while managing meaningful customer relationships. The friendly team atmosphere combined with the backing of a larger successful group ensures both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land AV Technician in London
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even online webinars related to AV technology. The more people you connect with, the better your chances of hearing about job openings before they’re advertised.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your AV projects, whether it’s event setups or troubleshooting success stories. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a friendly email or call. It shows your enthusiasm for the role and keeps you on their radar. Plus, it’s a great way to ask any questions you might have about the position.
✨Tip Number 4
Use our website to find the best opportunities! We’ve got loads of resources and job listings tailored for AV professionals. Make sure to check back regularly and apply directly through us for the best chance at landing that dream job.
We think you need these skills to ace AV Technician in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with AV technology and customer support. We want to see how your skills match the role, so don’t be shy about showcasing your hands-on experience with AV hardware and collaboration technologies.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about AV technology and how you can contribute to our team. Be sure to mention any relevant experiences that demonstrate your troubleshooting skills and ability to work under pressure.
Showcase Your Communication Skills:As an AV Technician, you'll be interacting with users at all levels. Use your application to demonstrate your strong interpersonal skills. Whether it’s in your CV or cover letter, let us know how you’ve successfully supported users in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Rafferty Resourcing
✨Know Your AV Tech Inside Out
Make sure you brush up on your knowledge of collaboration technologies and AV hardware. Be ready to discuss your hands-on experience with systems like Crestron, QSC, and various VC platforms. This will show that you're not just familiar with the tech but can also troubleshoot and operate it effectively.
✨Showcase Your Customer Service Skills
Since this role involves direct interaction with users, be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to communicate clearly and support users at all levels, especially executives, to demonstrate that you can maintain a professional demeanor under pressure.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like troubleshooting a technical issue during a live event. Think through how you would handle these scenarios and be ready to explain your thought process. This will help interviewers see your problem-solving skills in action.
✨Understand the Company Culture
Research Rafferty Resourcing and the corporate environment they support. Understanding their values and the type of events they host can help you tailor your responses and show that you're genuinely interested in being part of their team. It’s all about fitting in and contributing positively!
