Customer Account Administrator
Customer Account Administrator

Customer Account Administrator

Chichester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Account Managers and coordinate orders in a dynamic office environment.
  • Company: Join a respected employer in Chichester known for its collaborative culture.
  • Benefits: Enjoy 23-28 days holiday, free parking, and Perk box vouchers.
  • Why this job: Perfect for those seeking variety and growth in their administrative career.
  • Qualifications: 2 years of admin experience and strong Microsoft Office skills required.
  • Other info: Business casual dress code and opportunities for progression available.

The predicted salary is between 28800 - 43200 £ per year.

About the job Customer Account Administrator

Customer Account Administrator Full-Time, Office-Based Chichester | Monday to Friday, 9am -5pm | Permanent Role

Are you an experienced administrator with a flair for organisation and a passion for working in a collaborative environment? Were hiring a Customer Account Administrator to join a thriving operations team at a highly respected and sought-after employer in Chichester.

This is a fantastic opportunity for someone who enjoys variety in their day-to-day work, values teamwork, and is looking to develop their career within a supportive and dynamic office environment.

The role:

You’ll play a vital role in keeping the business running smoothly, working closely with Account Managers and multiple departments. No two days are the same, and you’ll get great exposure to different areas of the business,ideal for someone looking to build on their existing skills and grow their career.

  • Responding to internal emails and supporting Account Managers and colleagues across departments
  • Coordinating order information and ensuring accuracy across systems
  • Handling product sample requests and providing relevant product detailsProcessing purchase requests and managing associated administration
  • Liaising with departments to track orders, allocations, and stock quantities
  • Attending team meetings to share customer updates and insights
  • Updating the CRM system with accurate, detailed information
  • Responding promptly and professionally to customer emails

What are we looking for?

This company is looking for a like-minded individual who shares the exceptional values of their remarkable team.

To thrive in this position, you should have at least 2 years of relevant experience in an administrative or account support role. Proficiency in Microsoft Office and strong time management skills are also essential.

The perfect candidate will be a collaborative team player who values cooperation, support, and respect for diverse ideas and viewpoints.

Effective communication skills are a must for this role. Regular interaction with clients, colleagues, and stakeholders necessitates clear and proficient verbal and written communication.

Attention to detail is crucial for managing various tasks and projects accurately and punctually. This requires excellent organisational skills and effective prioritisation abilities.

A positive attitude and the capacity to work harmoniously within a team environment are vital as you’ll have close collaboration with others to achieve shared objectives.

Additional Information:

  • Hours of work Monday to Friday 9am to 5pm
  • Salary depending on experience
  • 23 days holiday rising up to 28 plus bank holidays
  • Fun and friendly open plan office
  • On site canteen
  • Free car parking (you will need a car due to the location)
  • Business casual dress code
  • Rising pension contributions
  • Opportunities for progression

Rafferty Resourcing:

Rafferty Resourcing is an award winning recruitment consultancy that specialises in Head Office recruitment. We are acting as an employment agency for this permanent position and supporting our client with the recruitment process. By applying for this job, you accept the T&C\’s, Privacy Policy and Disclaimers which can be found at our website. For more details please contact Jodie or Martyn.

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Customer Account Administrator employer: Rafferty Resourcing

Join a highly respected employer in Chichester as a Customer Account Administrator, where you'll thrive in a collaborative and dynamic office environment. With a focus on employee growth, the company offers 23 days of holiday rising to 28, opportunities for progression, and a fun, friendly atmosphere complete with perks like an on-site canteen and free parking. This role not only provides variety in daily tasks but also fosters teamwork and respect for diverse ideas, making it an excellent place for those seeking meaningful and rewarding employment.
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Contact Detail:

Rafferty Resourcing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Account Administrator

✨Tip Number 1

Familiarise yourself with the company's values and culture. Since they value teamwork and collaboration, be prepared to discuss how you've successfully worked in teams in the past during your interview.

✨Tip Number 2

Brush up on your Microsoft Office skills, especially Excel and Outlook, as these are essential for the role. Consider doing a quick online course or tutorial to ensure you're confident in using these tools.

✨Tip Number 3

Prepare examples of how you've managed multiple tasks and prioritised effectively in previous roles. This will demonstrate your organisational skills and ability to handle the variety of tasks mentioned in the job description.

✨Tip Number 4

Practice your communication skills, both verbal and written. Since you'll be interacting with clients and colleagues regularly, being able to convey information clearly and professionally is key to succeeding in this role.

We think you need these skills to ace Customer Account Administrator

Organisational Skills
Time Management
Proficiency in Microsoft Office
Effective Communication Skills
Attention to Detail
Team Collaboration
Customer Service Orientation
CRM System Management
Problem-Solving Skills
Adaptability
Prioritisation Abilities
Interdepartmental Liaison
Email Correspondence
Data Entry Accuracy

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant administrative experience, particularly any roles where you've supported account managers or worked in a collaborative environment. Use keywords from the job description to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and teamwork abilities. Mention specific examples of how you've successfully managed multiple tasks and collaborated with colleagues in previous roles.

Highlight Communication Skills: Since effective communication is crucial for this role, emphasise your verbal and written communication skills in both your CV and cover letter. Provide examples of how you've interacted with clients and colleagues professionally.

Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. Attention to detail is key for this position, so make sure your application reflects that quality.

How to prepare for a job interview at Rafferty Resourcing

✨Showcase Your Organisational Skills

As a Customer Account Administrator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your previous roles where you successfully organised projects or handled various administrative duties.

✨Emphasise Teamwork and Collaboration

This role requires a collaborative spirit. Be ready to discuss how you've worked effectively within a team in the past, highlighting any specific instances where your contributions helped achieve shared goals.

✨Demonstrate Effective Communication

Since the position involves regular interaction with clients and colleagues, practice articulating your thoughts clearly. You might want to prepare for questions that assess your verbal and written communication skills.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that test your problem-solving abilities and attention to detail. Think of situations where you had to prioritise tasks or resolve conflicts, and be ready to explain your thought process.

Customer Account Administrator
Rafferty Resourcing
Location: Chichester
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