At a Glance
- Tasks: Manage key retail accounts and coordinate exciting projects in a fast-paced environment.
- Company: Join a respected employer in Chichester with a dynamic team culture.
- Benefits: Full-time hours, potential for contract extension, and a supportive work environment.
- Other info: Opportunity for career growth and development in a collaborative setting.
- Why this job: Build strong relationships and make an impact on major retail accounts.
- Qualifications: Experience in account management and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
Account Manager 12-Month Fixed Term Contract Full-Time | Office-Based | Chichester Monday to Friday, 9:00am – 5:00pm
Rafferty Resourcing is delighted to be partnering with a highly respected and sought-after employer in Chichester to recruit an experienced Account Manager to join their growing team on a 12-month fixed-term contract. This is an exciting opportunity for a commercially minded and highly organised Account Manager who thrives on building strong customer relationships, coordinating multiple projects, and managing large retail or B2B customer accounts in a fast-paced environment. The successful candidate will become the key point of contact for a major retail account, ensuring projects, product launches, and customer requirements are delivered smoothly, efficiently, and on time.
The Role
As Account Manager, you will take ownership of a key retail customer account, managing day-to-day communication with customer buying teams while coordinating internal departments to ensure all activities and projects are delivered successfully. This is a varied role that combines account management, project coordination, logistics, and relationship management.
Key responsibilities include:
- Acting as the main point of contact for customer buying teams and building strong long‑term relationships
- Coordinating and project managing multiple product activities across the customer account
- Organising and attending internal meetings, demos, and project reviews
- Documenting meeting minutes and following up on actions to ensure progress is maintained
- Liaising with buying departments regarding purchase orders, allocations, stock quantities, and delivery schedules
- Ensuring all customer projects and product activities are delivered within agreed timelines
- Providing regular updates and clear communication across all areas of the business
- Planning and coordinating ongoing account activity and project timelines
- Providing product information, including order updates, to customer buying teams
- Ensuring customer orders and allocations are processed accurately and efficiently
- Working closely with internal teams including logistics, supply chain, operations, and sales support
- Maintaining accurate customer records and updates within internal systems and CRM platforms
About You
To be successful in this role, you will be an experienced Account Manager or Account Coordinator with strong organisational skills and the ability to manage multiple moving parts across a large customer account. You will also demonstrate:
- Previous experience managing retail or large B2B customer accounts
- Strong project coordination or project management experience
- Experience working within logistics, supply chain, product, or order management environments
- Excellent relationship‑building and communication skills
- Strong organisational and time management abilities
- The ability to prioritise workloads and manage multiple projects simultaneously
- High attention to detail and a proactive approach to problem solving
- Confidence liaising with both customers and internal stakeholders
- Strong Microsoft Office and CRM system skills
- A positive, collaborative, and solutions‑focused attitude
Additional Information
This position is offered as a 12-month fixed-term contract, with the potential for extension depending on business requirements.
Retail Account Manager | Project Lead & Relationships (12M) in Chichester employer: Rafferty Resourcing
Join a highly respected employer in Chichester, where you will thrive in a dynamic work culture that values collaboration and innovation. As an Account Manager, you will enjoy opportunities for professional growth while managing key retail accounts in a supportive environment that prioritises employee well-being and development. With a focus on building strong relationships and delivering exceptional service, this role offers a rewarding experience in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Account Manager | Project Lead & Relationships (12M) in Chichester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its key accounts. Show them you’re not just another candidate; you’re genuinely interested in their business and ready to hit the ground running as their next Account Manager.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience managing retail or B2B accounts makes you the perfect fit for the role. Highlight your project management skills and relationship-building abilities to stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Retail Account Manager | Project Lead & Relationships (12M) in Chichester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing retail or B2B accounts and any project coordination you've done. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've built strong customer relationships and managed multiple projects successfully.
Show Off Your Organisational Skills:In your application, emphasise your organisational abilities. Mention any tools or methods you use to keep track of projects and deadlines. We love candidates who can juggle multiple tasks without dropping the ball!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Rafferty Resourcing
✨Know Your Customer Inside Out
Before the interview, research the company’s key retail accounts and their buying teams. Understand their products, market position, and any recent news. This will help you demonstrate your knowledge and show that you're genuinely interested in building strong relationships.
✨Showcase Your Project Management Skills
Prepare specific examples of how you've successfully managed multiple projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses. Highlight your organisational skills and how you coordinated activities across different teams to meet deadlines.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. During the interview, focus on your communication style, as this role requires liaising with various stakeholders. Be ready to discuss how you keep everyone updated and ensure smooth project delivery.
✨Demonstrate Your Problem-Solving Approach
Think of a time when you faced a challenge in account management or project coordination. Be prepared to explain how you approached the problem, what steps you took, and the outcome. This will showcase your proactive attitude and attention to detail.
