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- Tasks: Supervise retail operations and ensure top-notch customer service at the Royal Air Force Museum.
- Company: Join a national museum dedicated to sharing the RAF story and inspiring future generations.
- Benefits: Part-time role with competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Dynamic role with travel opportunities and a chance to engage with history.
- Why this job: Be part of an inspiring mission while leading a passionate team in a unique environment.
- Qualifications: Experience in retail supervision and a passion for delivering excellent customer service.
The predicted salary is between 16676 - 16676 £ per year.
We are looking to recruit a Retail Supervisor to join our team based at our Midlands site. You will join us on a part-time, permanent basis, working 21 hours per week. In return, you will receive a salary of £16,676.69.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity. We have two public sites in the Midlands and London and a stored collection at Stafford. Our purpose is to share the RAF story – past, present and future – using the stories of its people and our collections to engage, inform and inspire. Our vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives. Our museum commitments are the golden thread that run through everything that we do. These are:
- Health and Wellbeing
- Equity, Diversity and Inclusion
- Sustainability
What we are looking for in our Retail Supervisor: The Museum is looking to recruit an experienced Retail Supervisor. Assisted by the Retail Manager, you will be responsible for supervising day to day retail operational activity and ensuring the provision of consistently high standards of customer care to actively support the strategic priorities of the Museum. You will help to maximise the commercial return from the Museum's retail activities and experiences as well as supporting all commercial operations, delivering an excellent visitor experience. You will actively contribute to the interpretation of the story of the RAF and support daily operations across the Museum.
The right candidate will have a proven track record in commercial retail sales, EPOS and stock control systems coupled with the promotion and delivery of a high standard of customer service and care. We are looking for someone with prior supervisory experience and passion in leading and motivating a team, as well as driving the standards of both service and sales.
Travel between the Museum's sites will be necessary from time to time as well as attending off site events, trade shows and training courses, which may require overnight stays. This is a part-time, permanent role, working 21 hours per week, 7 hours per day on any 3 days out of the 7-day week, including weekends, bank holidays and early mornings / evenings, as necessary. The role will be based at our Midlands site.
If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force's story continues to enrich and inspire current and future generations. We would love to hear from you!
Retail Supervisor in Wolverhampton employer: RAF Museum
Contact Detail:
RAF Museum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with museums or similar environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the Royal Air Force Museum and its mission. Show us that you’re not just interested in the role but also passionate about sharing the RAF story and engaging with visitors.
✨Tip Number 3
Practice your customer service skills! Think of scenarios you might face as a Retail Supervisor and how you would handle them. We want to see your ability to maintain high standards of service under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at the Royal Air Force Museum.
We think you need these skills to ace Retail Supervisor in Wolverhampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in retail supervision. We want to see how your skills align with our mission of sharing the RAF story and providing excellent customer service.
Show Your Passion: Let your enthusiasm for the role shine through! We’re looking for someone who’s not just experienced but also genuinely excited about leading a team and engaging with visitors. Share why you’re passionate about the RAF and its history.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at the Royal Air Force Museum.
How to prepare for a job interview at RAF Museum
✨Know the RAF Story
Make sure you understand the history and significance of the RAF. Familiarise yourself with key events, figures, and the museum's mission. This will not only show your interest but also help you connect with the interviewers on a deeper level.
✨Showcase Your Retail Experience
Prepare specific examples from your past roles that highlight your supervisory skills and customer service excellence. Think about times when you led a team to success or improved sales – these stories will make you stand out.
✨Demonstrate Your Passion for Customer Care
The role requires a high standard of customer service, so be ready to discuss how you ensure customers have a great experience. Share any strategies you've implemented in previous jobs that enhanced customer satisfaction.
✨Be Flexible and Ready to Travel
Since the job involves travel between sites and attending events, express your willingness to adapt to different situations. Mention any previous experiences where you successfully managed travel or worked in varied environments.