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- Tasks: Lead the design and implementation of innovative welfare services for the RAF community.
- Company: Join the RAF Association, dedicated to supporting serving personnel, veterans, and their families.
- Benefits: Enjoy up to 42 days annual leave, life insurance, and a health cash back plan.
- Why this job: Make a real difference in the lives of the RAF community while developing your career.
- Qualifications: Degree level education or equivalent experience in service development and project management.
- Other info: Flexible working hours and opportunities for professional growth in a supportive environment.
The predicted salary is between 35400 - 38000 £ per year.
£40,593 - £42,730 37.5 hours per week Leicester based LE3 1UT with hybrid working. UK Driving licence is essential for this role.
Benefits include:
- Up to 42 days annual leave (pro rata)
- Life insurance and sick pay
- Enrolment in health cash back plan to cover everyday healthcare needs
- Refer a Friend Bonus
- Cycle to work scheme / close to park and ride at Leicester Forest East
- Subsidised short breaks at selected RAFA Accommodation
About us
The RAF (Royal Air Forces) Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind.
About the role
This is an exciting time to join us in a newly created role to deliver well-evidenced, effective and continually improved welfare and wellbeing services which achieve maximum reach and impact throughout the RAF community. The Services Development Manager will be responsible for leading the design, development and implementation of innovative welfare and wellbeing services, while also driving the continuous improvement and enhancement of existing services. The postholder will lead the dedicated development team, setting a clear vision and direction, fostering a culture of co-creation and co-production to ensure that the voice and lived experience of the RAF community inform all stages of design and implementation.
Responsibilities
- Lead the creation and implementation of new welfare and wellbeing services, managing projects from research and concept development to launch and initial establishment.
- Support service delivery teams to evolve and develop existing welfare and wellbeing services, ensuring robust planning, implementation, and stakeholder communication.
- Foster a creative and results-orientated culture, working closely with stakeholders to identify opportunities and emerging needs.
- Ensure evidence-based decision making and deliver projects within agreed scope, timescales and budget.
- Ensure an integrated and collaborative approach (both internally and externally): promote co-creation and co-production; place service users and partnerships at the heart of creation and development; lead engagement with external partners and stakeholders; work closely with colleagues and stakeholders.
- Act as an ambassador for the Association’s wellbeing products and services and for the wider Welfare and Wellbeing Directorate, engaging with a wide range of stakeholders.
About you
Educated to degree level or equivalent specialist experience in this field, you will have proven experience in shaping service development strategy along with skills in leading the design and delivery of welfare and wellbeing projects. We need you to be resourceful, innovative and self-motivated with strong problem-solving skills to address challenges whilst managing multiple projects. Previous line management experience is essential for this role as you will be leading and coaching high-performance teams to deliver results on time and within budget. Some flexibility in your working hours may be required on occasions when you are representing the Association to stakeholders at presentations, events and meetings. A UK driving licence is essential for this role.
It is highly recommended that you read the full role profile and person specification which is available to download on our website www.rafa.org.uk
Want to join us? You may find it helpful to have a look at our website and social media to find out more about who we are and what we do. To make your application really stand out, please take some time to include a cover letter to tell us how your skills and experience align with our role profile and person specification. Relevant supporting cover letters lead to a better chance of shortlisting for interview.
Applicants must have the right to work in the UK as we are unable to enter into sponsorship agreements.
To apply, please send your cover letter and CV to jobs@rafa.org.uk
Closing Date: Tuesday 24th February
Interview Date: Monday 2nd March
We may close this advert early so please do not delay in applying, we’d love to hear from you!
The RAF Association is a Disability Confident employer. Please let us know if you require any assistance with your application.
Wellbeing Services Development Manager employer: RAF Association
Contact Detail:
RAF Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wellbeing Services Development Manager
✨Tip Number 1
Get to know the RAF Association inside out! Check out their website and social media to understand their mission and values. This will help you tailor your approach and show them you're genuinely interested in their work.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on the company culture and what they look for in candidates. A personal connection can really give you an edge.
✨Tip Number 3
Prepare for the interview by practising common questions related to service development and wellbeing projects. Think about your past experiences and how they align with the role. Confidence is key!
✨Tip Number 4
Don’t forget to showcase your leadership skills! Be ready to discuss how you've successfully managed teams and projects in the past. The RAF Association values strong leaders who can drive change and innovation.
We think you need these skills to ace Wellbeing Services Development Manager
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, give the job description a good read. We want to see how your skills and experiences match what they're looking for, so make notes on key points that resonate with you.
Craft a Tailored Cover Letter: Your cover letter is your chance to shine! Make it personal and specific to the role of Wellbeing Services Development Manager. Highlight how your experience aligns with their needs and show your passion for supporting the RAF community.
Showcase Relevant Experience: When you're putting together your CV, focus on relevant experiences that demonstrate your ability to lead and innovate in welfare and wellbeing services. Use examples that reflect the responsibilities mentioned in the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s a great way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at RAF Association
✨Know Your Stuff
Before the interview, dive deep into the RAF Association's mission and values. Understand their welfare and wellbeing services inside out. This will not only show your genuine interest but also help you align your experience with their goals.
✨Showcase Your Leadership Skills
As a Wellbeing Services Development Manager, you'll be leading a team. Prepare examples of how you've successfully managed projects and led teams in the past. Highlight your ability to foster a creative culture and drive results.
✨Engage with Stakeholders
Think about how you can promote co-creation and co-production in your role. Be ready to discuss how you've engaged with stakeholders in previous roles and how you plan to do this at the RAF Association.
✨Tailor Your Cover Letter
Don't skip this step! A well-crafted cover letter that connects your skills and experiences to the job description can set you apart. Make sure to highlight your relevant experience in service development strategy and project management.
