Radwell is seeking an Intraday & Customer Experience Coordinator in Blackburn to support real-time performance across voice and email channels. You will turn data into actionable insights for Sales Team Managers and help optimize customer journeys through quality evaluations and dashboards.
The role involves supporting the rollout of Salesforce Service Cloud and refining Genesys Cloud configurations, with a hybrid working policy after training.
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Real-Time Inside Sales & Customer Experience Coordinator employer: Radwell
Radwell International is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a competitive salary, generous benefits, and a supportive work culture. As a Digital Paid Media Specialist in Newcastle-under-Lyme, you will thrive in a collaborative environment where your contributions directly impact the company's ambitious growth plans across Europe, while enjoying opportunities for professional development and a strong commitment to employee wellbeing.
