Radwell International in Newcastle-under-Lyme is seeking an Intraday & Customer Experience Coordinator to join our European Inside Sales team. You will monitor live voice and email queues, providing real-time insights to keep service levels on track across channels.
You will work with Sales Team Managers, support the rollout of Salesforce Service Cloud, and deliver data-driven improvements in customer experience and quality. This hybrid role offers strong benefits and ongoing learning.
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Real-Time Inside Sales & CX Coordinator employer: Radwell-International
Radwell International is an excellent employer, offering a dynamic work environment in Newcastle-under-Lyme where teamwork and collaboration are at the forefront. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to a fast-paced and efficient warehouse operation. With a strong emphasis on health and safety, Radwell fosters a supportive culture that values each team member's contributions.
