Radwell-International is seeking an Intraday & Customer Experience Coordinator in Newcastle-under-Lyme to support real-time performance across voice and email channels. You will deliver actionable insights to Sales Team Managers and help implement Salesforce Service Cloud alongside Genesys Cloud.
The role offers a hybrid working model after initial training and a focus on data‑driven customer experience. Ideal candidates will bring strong Excel and data analysis skills, excellent communication,
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Real-Time CX & Operations Coordinator (Hybrid) employer: Radwell-International
Radwell International is an excellent employer, offering a dynamic work environment in Newcastle-under-Lyme where teamwork and collaboration are at the forefront. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to a fast-paced and efficient warehouse operation. With a strong emphasis on health and safety, Radwell fosters a supportive culture that values each team member's contributions.
