At a Glance
- Tasks: Manage sales opportunities and convert them into billable sales while ensuring customer satisfaction.
- Company: Join Radwell, a global leader in industrial electronics and automation solutions.
- Benefits: OTE of £30-£40K, hybrid working, private health insurance, and free counselling sessions.
- Other info: Enjoy a supportive workplace with a focus on wellbeing and community engagement.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: Fluency in Italian and English, with strong sales or customer service experience.
The predicted salary is between 30000 - 40000 £ per year.
Benefits
- OTE of £30-£40K
- Performance based commission
- Hybrid and flexible working (after initial training)
- Private Health/Medical Insurance
- Life Insurance/Death in Service Insurance
- Access to our benefits portal with a wide range of offerings from high street to local discounts
- Company passionate about wellbeing: 24/7 free EAP helpline, free counselling sessions and access to trained Mental Health First Aiders
- Free tea and coffee
- Free on-site parking
- Celebration of National Engagement Days such as Employee Appreciation Day and a company passionate about supporting charitable and community work
The Role
- Manage sales opportunities and convert them into billable sales
- Verify inventory and fulfil orders when stock is available
- Inform customers of price or delivery updates for orders via phone, email, or online
- Ensure all customer‑confirmed orders are reviewed for any discrepancies
- Ensure all non‑cancellable, non‑returnable orders are processed
- Ensure all customer communications via phone and email are prompt, efficient, and consistently professional
- Assure a high degree of customer satisfaction as measured by our automated survey system, customer feedback and other means
- Input quotes and orders into the sales system, ensuring accuracy in delivery, payment terms, and key details
- Actively pursue new business opportunities through outbound calls and other outreach efforts
About You
- Fluency in Italian and English
- Strong computer proficiency (comfortable using CRM systems and Microsoft Office tools)
- Confident, proactive, and target‑driven mindset
- Proven experience in sales or customer service
- Excellent communication and interpersonal skills, both verbal and written
- Strong organisational skills and attention to detail
- Understanding of the sales cycle
- Relevant degree (desirable)
About Radwell
As the world's leading provider of spare parts and repair solutions in industrial electronics, robotics, and automation, Radwell has been supporting our customers in maintaining their systems for more than 40 years. With a constantly growing stock of over 35 million parts globally and decades of cooperation with well‑known manufacturers, our customers benefit from comprehensive solutions and fast response times. With an international footprint and headquarters in New Jersey, USA, we work collaboratively across borders to provide a safe, happy, and rewarding workplace for everyone.
How To Apply
Please click the ‘Apply’ button below to start your application.
Equal Opportunity Employer
Radwell International is an equal‑opportunity employer and welcomes applications from candidates of all backgrounds. We believe a diverse workforce is essential to our success and invite individuals who share our commitment to diversity and inclusion to join our mission to deliver innovative solutions and exceptional service to our customers worldwide. Inclusion is at the heart of everything we do at Radwell International.
Italian Speaking Inside Sales Representative employer: Radwell International
Radwell International is an exceptional employer located in Newcastle-under-Lyme, offering a vibrant work culture that prioritises employee wellbeing and professional growth. With benefits such as hybrid working options, private health insurance, and a commitment to community engagement, employees are supported both personally and professionally, making it a rewarding place to build a career in sales.
StudySmarter Expert Advice🤫
We think this is how you could land Italian Speaking Inside Sales Representative
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at Radwell. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Practice your pitch! You never know when you might bump into someone from the company or a recruiter. Be ready to explain why you're the perfect fit for the Italian Speaking Inside Sales Representative role in just a few sentences.
✨Tip Number 3
Show off your skills! If you have experience with CRM systems or sales, prepare some examples of how you've used these tools effectively. This will help you stand out during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Radwell.
We think you need these skills to ace Italian Speaking Inside Sales Representative
Some tips for your application 🫡
Show Off Your Language Skills:Since this role requires fluency in both Italian and English, make sure to highlight your language skills right at the start. Use clear examples of how you've used these languages in previous roles to connect with customers.
Tailor Your CV:Don’t just send out the same CV for every job. Tailor it to match the job description! Highlight your sales experience and any relevant skills that align with what we’re looking for. This shows us you’re genuinely interested in the position.
Be Professional Yet Personable:When writing your cover letter or email, keep it professional but let your personality shine through. We love candidates who can communicate effectively and build relationships, so don’t be afraid to show us who you are!
Apply Through Our Website:Make sure to apply through our website by clicking the ‘Apply’ button. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a bonus!
How to prepare for a job interview at Radwell International
✨Brush Up on Your Italian
Since this role requires fluency in Italian, make sure you're comfortable speaking and writing in the language. Practise common sales phrases and customer service scenarios in Italian to show your proficiency during the interview.
✨Know the Sales Cycle
Familiarise yourself with the sales cycle and be ready to discuss how you’ve successfully navigated it in past roles. Prepare examples of how you've converted leads into sales and handled customer inquiries efficiently.
✨Show Off Your Tech Skills
As the job involves using CRM systems and Microsoft Office tools, be prepared to talk about your experience with these technologies. If possible, bring examples of how you've used them to improve sales processes or customer interactions.
✨Demonstrate Your Customer Focus
Radwell values customer satisfaction, so think of specific instances where you went above and beyond for a customer. Be ready to share how you ensured prompt and professional communication, as well as how you handled any discrepancies in orders.
