At a Glance
- Tasks: Support engineering projects by troubleshooting electrical/electronic equipment and providing technical diagnosis.
- Company: Join Radwell, a leading provider in industrial electronics and automation.
- Benefits: Enjoy a competitive salary, 25 days leave, private health insurance, and free wellbeing support.
- Other info: Be part of a diverse team committed to innovation and exceptional service.
- Why this job: Gain hands-on experience in a dynamic team with plenty of growth opportunities.
- Qualifications: Proficiency in electrical systems and strong organisational skills are essential.
The predicted salary is between 31950 - 39050 £ per year.
Are you looking to advance your career within Engineering? If so, we are currently recruiting for Site Engineer to make an impact on our growing Engineering team!
The Opportunity
Radwell is committed to rewarding and investing in our people, and we believe this must be reflected in our salaries and benefits. As our Engineering Support, you can expect:
- A starting salary of £30,000.00-£35,000.00 per annum
- 25 days of annual leave plus bank holidays
- Private Health/Medical Insurance
- Life Insurance/Death in Service Insurance
- Access to our benefits portal with a wide range of offerings from high street to local discounts!
- A company passionate about wellbeing: 24/7 free health & wellbeing support through Medicash app and helpline, free counselling sessions and access to trained Mental Health First Aiders.
- Free tea and coffee
- Free on-site parking
- Celebration of National Engagement Days such as Employee Appreciation Day and a company passionate about supporting charitable and community work.
As Engineering Support, you will gain invaluable insight and experience within a hard-working Engineering team who have a demonstrable daily impact on a growing organisation. Radwell is committed to providing our employees with learning opportunities, both inhouse and externally, so you can make the most of your role and actively contribute to the success of our business. If getting stuck in with a role that can afford you plentiful growth and development opportunities, this role could very well be the one you have been waiting for.
The Role
As Engineering Support, You Will Participate In All Aspects Of Electrical/electronic Equipment Troubleshooting And Project Execution. Working In a Detail-oriented And Organised Manner, You Provide Technical Diagnosis, Resolution Planning, And Project Support. In Addition, You Will:
- Diagnose, troubleshoot, and evaluate electrical/electronic equipment using standard and specialized test equipment
- Inspect failed or problematic equipment, determine root cause, and define a path to resolution
- Read and interpret schematics and blueprints to support troubleshooting and repairs
- Prepare plans of action, bills of materials (BOMs), and time estimates for assigned tasks and projects
- Communicate project status, completions, delays, and escalations to management and relevant personnel
- Research solutions and contribute to process improvements, SOP documentation, and technical training materials
- Support customer site visits for breakdown diagnostics and fault-finding, either accompanying senior engineers or attending independently based on skill level
- Diagnose automation system faults involving PLCs, HMIs, inverters/drives, and control systems across sectors such as pharmaceutical, printing, extrusion, and renewables
About You
Being proficient in electrical and electronic systems troubleshooting, and with strong planning and organisational skills, you will bring your previous engineering or technical support experience to the position, meaning the in-depth training you receive from us will be bolstered by your own knowledge and experience. Furthermore, you will have:
- Strong planning and organizational skills with the ability to perform effectively in a fast-paced production environment
- Proven experience in electrical/electronics, mechanical, and/or power transmission fields, with exposure to electrical engineering design principles and methodologies
- Solid knowledge of electrical/electronic components and diagnostic equipment, including experience in electronic system design, repair, and analysis
- High attention to precision and safety, with the ability to work in confined spaces, overhead structures, and around high-voltage equipment while following safe work practices
- Computer proficiency, including MS Office
- Excellent verbal and written communication skills, with a collaborative, team-oriented approach
Desirable:
- Experience with computer programming, PLC ladder logic, and familiarity with automation protocols such as CANopen, Profibus, and DeviceNet
- Time-served Electrical or Engineering Apprentice, with completion of a formal apprenticeship and relevant recognised qualifications (e.g. NVQ Level 3 or above, BTEC)
About Radwell
As the world's leading provider of spare parts and repair solutions in industrial electronics, robotics, and automation, Radwell has been supporting our customers in maintaining their systems for more than 40 years. Thanks to our constantly growing stock of currently more than 35+ million parts globally, and decades of cooperation with well-known manufacturers, our customers benefit from comprehensive solutions and fast response times. With an international footprint, and headquarters in New Jersey, USA, our people work collaboratively across borders. To ensure we all thrive at Radwell, we constantly invest in our people and provide a safe, happy and rewarding workplace for each and every person.
The closing date for this role is 4 September 2026, at 16:00. Please note that any applications received after this deadline will not be considered. Should we receive a high volume of suitable applications, we reserve the right to bring the closing date for the role forward.
Other organisations may call this role Engineering Assistant, Technical Engineer.
Join Our Diverse Team
Radwell International is an equal-opportunity employer and welcomes applications from candidates of all backgrounds. We believe that a diverse workforce is essential to our success and invite individuals who share our commitment to diversity and inclusion to join us in our mission to deliver innovative solutions and exceptional service to our customers worldwide. Inclusion is at the heart of everything we do at Radwell International. Come be a part of our diverse and dynamic team!
Engineering Support employer: Radwell International
Radwell International is an excellent employer, offering a dynamic work environment in Newcastle Under-Lyme where your contributions directly impact our growth and success. We prioritise employee development through ongoing training and support, fostering a culture of collaboration and innovation. Join us to be part of a team that values accuracy and quality while providing meaningful opportunities for career advancement in the thriving field of industrial electronics.
StudySmarter Expert Advice🤫
We think this is how you could land Engineering Support
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Engineering Support role you’re after at Radwell International.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Radwell International a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Radwell International.
✨Apply Through Company Websites
When you spot a role like Engineering Support at Radwell International, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Engineering Support
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Engineering Support, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Radwell International a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Radwell International specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Radwell International
✨Brush Up on Core Engineering Principles
Before heading into the interview with Radwell International, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Radwell International want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
