At a Glance
- Tasks: Engage with customers, manage sales opportunities, and ensure top-notch service.
- Company: Join Radwell, a leader in industrial electronics with a global presence.
- Benefits: OTE of £30-£40K, hybrid working, health insurance, and more perks.
- Other info: Dynamic workplace with a focus on diversity and community engagement.
- Why this job: Be part of a supportive team that values your wellbeing and growth.
- Qualifications: Fluent in Italian and English, with sales or customer service experience.
The predicted salary is between 30000 - 40000 £ per year.
Radwell is committed to rewarding and investing in our people, and we believe this must be reflected in our salaries and benefits. As our Bilingual Inside Sales Representative, you can expect the following benefits:
- OTE of £30-£40K
- Performance based commission
- Hybrid and flexible working (after initial training)
- Private Health/Medical Insurance
- Life Insurance/Death in Service Insurance
- Access to our benefits portal with a wide range of offerings from high street to local discounts!
- A company passionate about wellbeing: 24/7 free EAP helpline, free counselling sessions and access to trained Mental Health First Aiders.
- Free tea and coffee
- Free on-site parking
- Celebration of National Engagement Days such as Employee Appreciation Day and a company passionate about supporting charitable and community work.
The Role
As the Bilingual Inside Sales Representative, you will participate in all aspects of sales by responding to customer inquiries via phone, email, or other channels. Your responsibilities include:
- Manage sales opportunities and convert them into billable sales.
- Verify inventory and fulfill orders when stock is available.
- Inform customers of price or delivery updates for orders via phone, email, or online.
- Ensure all customer-confirmed orders are reviewed for any discrepancies.
- Ensure all non-cancellable, non-returnable orders are processed.
- Ensure all customer communications via phone and email are prompt, efficient, and consistently professional.
- Assure a high degree of customer satisfaction as measured by our automated survey system, customer feedback and other means.
- Input quotes and orders into the sales system, ensuring accuracy in delivery, payment terms, and key details.
- Actively pursue new business opportunities through outbound calls and other outreach efforts.
About You
We are looking for someone with the following skills and experience:
- Fluency in Italian and English.
- Strong computer proficiency (comfortable using CRM systems and Microsoft Office tools).
- Confident, proactive, and target-driven mindset.
- Proven experience in sales or customer service.
- Excellent communication and interpersonal skills, both verbal and written.
- Strong organisational skills and attention to detail.
- Understanding of the sales cycle.
- Relevant degree (Desirable).
About Radwell
As the world's leading provider of spare parts and repair solutions in industrial electronics, robotics, and automation, Radwell has been supporting our customers in maintaining their systems for more than 40 years. With an international footprint and headquarters in New Jersey, USA, our people work collaboratively across borders. We constantly invest in our people and provide a safe, happy and rewarding workplace for each and every person.
Equal Opportunity Employer
Radwell International is an equal-opportunity employer and welcomes applications from candidates of all backgrounds. Diversity is essential to our success, and we invite individuals who share our commitment to diversity and inclusion to join us in our mission to deliver innovative solutions and exceptional service to our customers worldwide.
Italian Speaking Inside Sales Representative in Blackburn employer: Radwell International
Radwell is an exceptional employer that prioritises the wellbeing and growth of its employees, offering a competitive salary with performance-based commissions, hybrid working options, and comprehensive health benefits. Located in Blackburn, UK, our vibrant work culture fosters collaboration and community engagement, ensuring that every team member feels valued and supported. With a strong commitment to diversity and inclusion, Radwell provides ample opportunities for professional development, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Italian Speaking Inside Sales Representative in Blackburn
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at Radwell or similar companies. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Practice your pitch! You never know when you might bump into someone from Radwell or a recruiter. Have a quick, engaging summary of your skills and experience ready to go, especially highlighting your bilingual abilities.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After any interview or networking event, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Radwell team. Let’s get you that Inside Sales role!
We think you need these skills to ace Italian Speaking Inside Sales Representative in Blackburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Bilingual Inside Sales Representative. Highlight your experience in sales and customer service, especially any relevant achievements that showcase your skills in both Italian and English.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your fluency in Italian, your proactive mindset, and how you can contribute to Radwell's success.
Showcase Your Communication Skills:Since communication is key in this role, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional while still showing a bit of your personality!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Radwell International
✨Brush Up on Your Italian
Since this role requires fluency in both Italian and English, make sure you're comfortable switching between the two languages. Practise common sales phrases and customer service scenarios in Italian to show your proficiency during the interview.
✨Know the Sales Cycle
Familiarise yourself with the sales cycle and be ready to discuss how you've successfully navigated it in past roles. Prepare examples of how you've managed sales opportunities and converted them into billable sales, as this will demonstrate your understanding of the process.
✨Show Off Your Tech Skills
The job mentions strong computer proficiency, especially with CRM systems and Microsoft Office tools. Be prepared to talk about your experience with these tools and how you've used them to enhance your sales performance or improve customer interactions.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the company culture, team dynamics, or their approach to customer satisfaction. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
