PMO Manager in London

Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for large public and private organisations around the world.

As a PMO Manager, you will be working on exciting infrastructure-driven projects for Fortune 500 customers across all verticals. Our global infrastructure planning and deployment services deliver thousands of projects each year. Customers trust our infrastructure experts to assess the technology they have today and design the solutions they need for tomorrow.

Responsibilities:

• Deep understanding of Project Management methodologies
• Work directly with Sales, Project Managers, & deployment resources to ensure flawless execution of our implementations
• Ensure customer satisfaction and SLA's are exceeded
• Continuous focus on services improvements
• Comprehensive understanding of financial management & cost control practices
• Maintain communication with customers and WWT staff
• Personnel management and development
• Ability to build a high-performance team with high morale
• Recruitment, interviewing, & forecasting staffing requirements
• Drive project schedule, scope, and milestone performance within the PMO
• Monitor and manage the day-to-day aspects of projects within the PMO
• Excellent understanding of risk management and issue resolution
• Ensure projects are planned and executed in line with the PMO methodology
• Continued focus on methodologies & deployment process improvements
• Review of project deliverables
• Ensure rigour and discipline around post mortem and lessons learnt reviews
• Build and maintain relationships with internal and external customers, as well as subcontractors

Qualifications:

• Bachelor's Degree, PMP, or extended management experience preferred
• Minimum of 5 years management experience in a Professional Services environment, managing PMO teams that lead complex Information Technology projects
• Minimum of 10 years of project management experience
• PMP or PRINCE 2 certified
• Three years + prior sales/business development experience
• Extended knowledge of networking technologies and deployment practices
• Excellent understanding of financial processes; ability to create proformas, track project metrics, forecast future trends, and manage change
• Excellent understanding of the contract process; ability to manage contract modifications and take the lead of negotiations surrounding contract scope, cost, and schedule
• Ability to work independently and collaboratively in high functioning global teams
• Strong customer-facing and communication skills (written, verbal, and presentation)
• Strong problem-solving skills with the ability to implement change
• Valid driver's licence
• Ideal timezone is GMT/GMT+1 aligned with our UK office

The well-being of WWT employees is essential. WWT offers a comprehensive benefits package including Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program, Paid Time Off, Parental Leave, Sick Leave, Military Leave, and Bereavement.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members.

WWT is an Equal Opportunity Employer. Employment decisions are made without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.