Head of Logistics

The people. The style. The energy. The character. It’s hard not to be inspired by the UK Capital. That’s where Radley London was born with a passion for artisan-made handbags, footwear and accessories. We put fashion in functional, with every piece made to last and put a spring in your step. Whether strutting through the streets of Soho, or on the school run.

We know leather. It’s in our DNA. And we never stop striving to set a new standard for quality. Every Radley London design is made with expert care. Do you hear that smooth glide of a zip? We consider every detail and our teams all play a part.

Head of Logistics

We have an exciting new role ready for someone with strong logistics and management experience- this role is accountable for the end-to-end operations of the UK and US warehouses, our UK warehouse population and management of operations with our US 3PL provider, the role is supported by a team of Operations Management and two Team Leaders.

Maintaining service level agreements for warehouse performance and inventory management, aligned to budgetary accountability is key as well as building a close partnership with Supply Chain to ensure inbound capacity and that fulfilment is on time. Our business has recently moved to our new ERP and so therefore knowledge of the Chess Warehouse management systems and the link to Business Central is beneficial for the success of this role.

We love to see leaders in our business get stuck in and lead by example, so a willingness to get involved in Warehouse Operations on the floor, even picking and packing to ensure a culture of continuous improvement may be required from time to time.

Key Accountabilities

• Managing the UK warehouse, including health and safety, staff scheduling and productivity of the Radley team, also accountability for site maintenance
• Accountability for our 3PL logistics provider in the US
• In depth knowledge of Warehouse Management Systems and the ability to optimise solutions to enhance productivity
• Budget and cost management to ensure optimum service at or below budgeted levels
• Provide on time and accurate reporting of service levels, productivity and performance, KPI and SLA
• ESG reporting for the site

Preferred skills

• At least 3 years’ experience as a Warehouse manager
• Extensive people management knowledge and experience
• Experience of 3rd Party Logistics and Freight Forwarders
• Knowledge and understanding of SLA and KPI structures
• Record of developing people

This role is based on-site in our Milton Keynes Distribution Centre.

Benefits & Perks

• Enhanced annual leave (incl. holiday buy)
• Sickness Pay
• Life Assurance Cover
• Virtual GP
• Healthcare Cash Plan of up to c.£900 per year
• Employee Assistant Programme
• Wellbeing App (Thrive)
• Company Bonus
• Product Discount (up to 60%)
• Time in Service Rewards
• Sample Sales
• Special Occasion Gifts
• Cycle to Work Scheme
• Electric Vehicle Scheme
• Season Ticket Loan
• Bonus Scheme

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At Radley we are on a journey to create, promote and live an inclusive culture. Ever inspired by the women around us, changing their world in ways big and small – including their commitment to social equity.

We are actively working to make impactful changes across our business to become diverse and celebrate one another’s differences, we encourage a supportive and open environment for anyone that steps through our doors at our Service Centres, Distribution Centre and Stores across Europe and the US.

We know that diversity in a business only makes it stronger, so our People Team and Recruiting Managers are clear on how to conduct an inclusive recruitment campaign for their vacancies – our job posts always go through a gender-bias decoder before going live, we will always consider alternative inclusive job boards, and we will remain open to considering flexible working options and promoting our flexible approach to working hours for all colleagues future and existing. We won’t ask for specific qualifications unless it’s absolutely critical to the success of the role and we already actively participate in external schemes to bring in future talent from diverse backgrounds.

We are #Proudtobe Radley London

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We are proud to offer a competitive and ahead-of-the-curve remuneration and benefits package, some of which we share here. If you are shortlisted as having some of the skills we’re looking for in this role then we’ll openly share our salary banding with you ahead of moving forward with any next stages. For some time, we have actively stopped asking candidates their salary expectations at interview where it isn’t necessary to do so, we want to pay an individual for the job based on their experience and ability and not limit some groups from undervaluing their ability.