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For Companies At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer experiences and drive sales.
- Company: Join Radley, a luxury British brand known for exquisite craftsmanship and iconic designs.
- Benefits: Enjoy competitive salary, generous discounts, and opportunities for professional growth.
- Why this job: Be part of a creative team that values diversity and celebrates individuality.
- Qualifications: Strong leadership skills and experience in retail management are essential.
- Other info: Dynamic work environment with a focus on inclusivity and personal development.
The predicted salary is between 26000 - 26500 £ per year.
Radley have been proud architects of luxurious British handbags and accessories for over 25 years. Known for our leather expertise and enduring quality, we expertly blend iconic design and exquisite craftsmanship with exceptional value. Our London HQ is home to our in‑house Design team, who are inspired by the natural world, luxurious fine leathers and the remarkable women who wear our bags. Each design is then responsibly made by our family‑run manufacturing partners, in the expert hands of three generations of artisan craftspeople.
We are looking for an Assistant Store Manager who will motivate, inspire, train and develop your team to deliver EXCELLENCE in everything they do. You will lead your team to deliver exceptional customer experience and create a selling culture that makes the Radley customer return time and again. You will be able to demonstrate an entrepreneurial spirit and be commercially astute, showing creativity and inspirational directive in managing your own business unit. As an Assistant Manager, you should regard your position as partnering your Store Manager, offering your manager the required support to enable the store to function smoothly and with great success. You are effectively a ‘Store Manager in training’ and under the guidance of your line manager should look to involve yourself in all aspects of store life.
Key Responsibilities
- Delivering an exceptional customer experience and being an ambassador to your team and the brand
- Sales and KPI focused and delivering growth
- Commercial acumen through effective best sellers, floor walks and money mapping
- Achieving EBITDA target and accountable for the profitability of the store through managing costs
- Growing store traffic through local marketing and store events
- People Management: recruitment / training / development / coaching / supporting Store Manager
- Actively building relationships with key contacts across the business
- Supporting Store Manager in stock allocation and control including preventing stock loss
Skills & Experience
- Great coaching and leadership skills
- Ability to remain calm under pressure
- Adept in dealing with people issues
- The ability to impact and influence business decisions
- Experience with Power BI to analyse performance
- Microsoft 365 experience (Word, PowerPoint, Excel, Outlook, Teams, SharePoint)
Benefits
- Competitive salary & performance-based incentives
- Generous staff discount on Radley products
- Opportunities for professional development & training
- Enhanced annual leave (incl. holiday buy)
- Sickness Pay
- Life Assurance Cover
- Virtual GP
- Healthcare Cash Plan of up to c.£900 per year
- Employee Assistant Programme
- Company Bonus
- Time in Service Rewards
- Special Occasion Gifts
- Cycle to Work Scheme
- Electric Vehicle Scheme
- Season Ticket Loan
At Radley, we strive to create, promote and live an inclusive culture. We’re committed to social equity and actively work to make impactful changes across our business to become diverse and celebrate one another’s differences. We encourage a supportive and open environment for anyone that steps through our doors at our Service Centres, Distribution Centre and Stores. We know that diversity in a business only makes it stronger, so our People team are clear on how to conduct an inclusive recruitment campaign. Our job posts always go through a gender‑bias decoder before going live, we will always consider alternative inclusive job boards, and we will remain open to considering flexible working options. We won’t ask for specific qualifications unless it’s absolutely critical to the success of the role and we already actively participate in external schemes to bring in future talent from diverse backgrounds. We are #Proudtobe Radley.
Assistant Store Manager employer: Radley
Contact Detail:
Radley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Radley's history, values, and products. When you walk into that interview, you want to show that you're not just another candidate but someone who genuinely connects with what Radley stands for.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or handled a tricky situation. We want to see how you can inspire others to deliver excellence, just like Radley does with its luxurious handbags.
✨Tip Number 3
Be ready to discuss your commercial acumen. Prepare to talk about how you've driven sales or improved customer experiences in previous roles. This is your chance to demonstrate that you can help grow store traffic and achieve those all-important KPIs.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about the team dynamics, store events, or how Radley supports professional development. It’s a great way to engage and show that you’re serious about being part of the Radley family.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury goods shine through! Mention any experience you have with high-end brands or customer service, and how that aligns with Radley's commitment to quality and craftsmanship.
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team. Make sure to showcase your coaching and leadership abilities in your application. Share specific examples of how you've motivated and developed others in previous roles.
Be Commercially Savvy: Radley is looking for someone with a strong commercial acumen. In your written application, discuss your experience with sales targets, managing costs, or any marketing initiatives you've been involved in that drove traffic and sales.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining the Radley family!
How to prepare for a job interview at Radley
✨Know the Brand Inside Out
Before your interview, dive deep into Radley's history, values, and product range. Understand their commitment to quality and craftsmanship, and be ready to discuss how you can embody these values as an Assistant Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and developed teams in the past. Highlight your coaching techniques and how you've handled people issues, as this role is all about inspiring others to deliver excellence.
✨Demonstrate Commercial Acumen
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss strategies for driving sales and managing costs effectively, showing that you can contribute to the store's profitability.
✨Engage with Customer Experience
Think of ways to enhance customer experience and create a selling culture. Prepare to share ideas on local marketing initiatives or store events that could attract more traffic and keep customers coming back.
