At a Glance
- Tasks: Drive client growth and build strong relationships in a creative agency.
- Company: Award-winning independent creative agency in Shoreditch.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Join a collaborative team focused on delivering high-quality creative work.
- Why this job: Be a strategic partner and make a real impact on client success.
- Qualifications: Experience in client management and excellent relationship-building skills.
The predicted salary is between 40500 - 49500 £ per year.
This is a brilliant opportunity to join an award-winning, independent creative agency in the heart of Shoreditch, with an ambition to be ‘the best place to work, where the best work gets done’. Your role will be to drive growth for both our clients and RY. You’ll build strong, trusted relationships with senior client stakeholders, develop a deep understanding of their businesses and challenges, and use that knowledge to identify opportunities to grow our partnerships.
You’ll be commercially minded and naturally curious, with a strong understanding of the communications landscape and the ability to connect client needs with the breadth of services we offer across RY. You’ll anticipate opportunities, pre-empt briefs and bring insight and ideas to clients that genuinely add value.
As a Client Director, you’ll also play an important role in ensuring we deliver brilliant work. You’ll act as the voice of the client internally, working closely with Project Directors and Project Managers across multiple projects and teams to make sure we’re delivering high-quality work that meets or exceeds expectations. Ultimately, you’ll be a strategic partner to our clients and a key driver of growth for RY, expanding existing relationships, winning new opportunities and helping build long-term partnerships.
Responsibilities
- Understanding clients’ businesses, industries, challenges and opportunities, becoming the internal expert and go-to person for their account
- Staying informed on macro trends and bringing relevant insights into the business to help anticipate client needs and pre-empt briefs
- Developing and maintaining excellent relationships with key client stakeholders, building strong, long-term partnerships
- Driving growth by expanding client engagements across multiple areas of our business and identifying new opportunities within existing accounts
- Understanding and articulating our full range of services, connecting client needs with relevant RY case studies, insights and expertise
- Creating high-quality, persuasive pitch decks and presentations and leading pitches using the ‘Pitch to Win’ approach
- Establishing new connections, asking for referrals and proactively pursuing opportunities
- Authoring and implementing effective client plans, with clear revenue and client targets
- Acting as the voice of the client internally, championing the creative process and ensuring the delivery of best-in-class work
- Collaborating with Project Directors and Managers across multiple projects and business areas, challenging teams to maintain quality and meet client expectations
- Taking ownership of the commercial relationship and financial health of accounts, including pricing, commercial negotiations and account profitability
- Meeting individual revenue and client targets and identifying opportunities for continued growth
Requirements
- Proven experience in a senior client management, consultancy or advisory role, ideally within an agency, consultancy or related environment
- Excellent relationship-building and stakeholder management skills, with the ability to build trust with senior clients
- Strong commercial and sales skills, with experience growing accounts and identifying new opportunities
- A strategic understanding of clients’ businesses, industries and wider challenges
- Excellent presentation and proposal-writing skills, with confidence leading pitches
- Commercially savvy, with confidence around pricing, negotiations, revenue targets and account profitability
- Know RY’s marketing positioning and proposition inside out, staying close to our campaigns, content, case studies and points of view, and using this knowledge to confidently represent RY and identify opportunities with clients and prospects
- A proactive, curious and creative approach, with the ability to spot opportunities and turn them into growth
- Strong leadership and collaboration skills, with a commitment to delivering high-quality creative work
Client Director in London employer: Radley Yeldar
Join our award-winning independent creative agency in the vibrant heart of Shoreditch, where creativity meets collaboration. We offer a dynamic work culture that values diversity and encourages personal growth, providing ample opportunities for professional development through engaging projects and workshops. With an impressive client roster and a commitment to delivering evidence-led strategies, you'll find meaningful and rewarding employment while being part of a team that champions innovative ideas and impactful campaigns.
StudySmarter Expert Advice🤫
We think this is how you could land Client Director in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Radley Yeldar and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Radley Yeldar are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Radley Yeldar on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Radley Yeldar. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Client Director in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Radley Yeldar. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Radley Yeldar:Show us that you’ve done your homework! In your application, briefly mention what you admire about Radley Yeldar’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Radley Yeldar
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Radley Yeldar will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Radley Yeldar, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
