We’re working with a growing trading firm expanding its trading desks in London , and they’re looking for an IT Support Engineer to support this growth and play a key role in shaping the front-office technology environment.
This is a hands‑on role where you’ll be the go-to person for traders and business users, ensuring a seamless, high‑performance desktop and trading experience.
What you’ll be doing:
- Act as the primary point of contact for all IT support across the trading floor
- Provide support for enterprise and trading applications
- Manage and support IPC/Turret (trader voice) infrastructure
- Oversee end‑user technology including phones, printers, video conferencing, and security systems
- Help build out and scale new trading desks , ensuring technology is fit for purpose
- Analyse and recommend improvements for user-facing technologies
- Coordinate with wider IT teams on desktop builds, VPNs, and infrastructure delivery
- Maintain and evolve the internal IT knowledge base/wiki
What we’re looking for:
- Strong experience in IT support within a fast‑paced environment (financial services or trading is a plus)
- Exposure to trading floor technologies or front‑office support
- Solid understanding of Windows environments, end‑user support, and infrastructure basics
- Experience with turret/voice systems is highly desirable
- Proactive, personable, and confident supporting senior stakeholders
Day rate £400+ (Inside IR35) (dependent on experience)
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Information Technology Support Engineer in London employer: Radley James
As a leading proprietary trading firm in London, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to excel in their roles. With a strong focus on digital asset markets and a commitment to investing in cutting-edge technology, we offer exceptional growth opportunities for C++ Quant Developers to collaborate closely with traders and researchers in a high-performance environment. Our emphasis on engineering quality and performance ensures that you will be part of a team that values your contributions and supports your professional development.
