At a Glance
- Tasks: Provide IT support for trading applications and manage IPC/Turret infrastructure.
- Company: Join a growing trading firm expanding its desks in London.
- Benefits: Day rate of £400+ (Inside IR35) based on experience.
- Other info: Hands-on role with a focus on user-facing technologies.
- Why this job: Play a key role in shaping the front-office technology environment.
- Qualifications: Strong IT support experience, preferably in financial services or trading.
The predicted salary is between 40000 - 52000 £ per year.
We’re working with a growing trading firm expanding its trading desks in London, and they’re looking for an IT Support Engineer to support this growth and play a key role in shaping the front-office technology environment. This is a hands-on role where you’ll be the go-to person for traders and business users, ensuring a seamless, high-performance desktop and trading experience.
What you’ll be doing:
- Act as the primary point of contact for all IT support across the trading floor
- Provide support for enterprise and trading applications
- Manage and support IPC/Turret (trader voice) infrastructure
- Oversee end-user technology including phones, printers, video conferencing, and security systems
- Help build out and scale new trading desks, ensuring technology is fit for purpose
- Analyse and recommend improvements for user-facing technologies
- Coordinate with wider IT teams on desktop builds, VPNs, and infrastructure delivery
- Maintain and evolve the internal IT knowledge base/wiki
What we’re looking for:
- Strong experience in IT support within a fast-paced environment (financial services or trading is a plus)
- Exposure to trading floor technologies or front-office support
- Solid understanding of Windows environments, end-user support, and infrastructure basics
- Experience with turret/voice systems is highly desirable
- Proactive, personable, and confident supporting senior stakeholders
Day rate £400+ (Inside IR35) (dependent on experience)
Information Technology Support Engineer employer: Radley James
This trading firm is rapidly expanding its operations in London, offering competitive day rates. The team values proactive support and aims to enhance the trading experience for users.
We think you need these skills to ace Information Technology Support Engineer
IT Support
Trading Floor Technologies
Windows Environments
End-User Support
Infrastructure Basics
IPC/Turret Systems
Voice Systems
