At a Glance
- Tasks: Provide IT support for trading applications and manage IPC/Turret infrastructure.
- Company: Join a growing trading firm expanding its desks in London.
- Benefits: Day rate of £400+ (Inside IR35) based on experience.
- Other info: Hands-on role with a focus on user-facing technologies.
- Why this job: Play a key role in shaping the front-office technology environment.
- Qualifications: Strong IT support experience, preferably in financial services or trading.
The predicted salary is between 40000 - 52000 £ per year.
We’re working with a growing trading firm expanding its trading desks in London, and they’re looking for an IT Support Engineer to support this growth and play a key role in shaping the front-office technology environment. This is a hands-on role where you’ll be the go-to person for traders and business users, ensuring a seamless, high-performance desktop and trading experience.
What you’ll be doing:
- Act as the primary point of contact for all IT support across the trading floor
- Provide support for enterprise and trading applications
- Manage and support IPC/Turret (trader voice) infrastructure
- Oversee end-user technology including phones, printers, video conferencing, and security systems
- Help build out and scale new trading desks, ensuring technology is fit for purpose
- Analyse and recommend improvements for user-facing technologies
- Coordinate with wider IT teams on desktop builds, VPNs, and infrastructure delivery
- Maintain and evolve the internal IT knowledge base/wiki
What we’re looking for:
- Strong experience in IT support within a fast-paced environment (financial services or trading is a plus)
- Exposure to trading floor technologies or front-office support
- Solid understanding of Windows environments, end-user support, and infrastructure basics
- Experience with turret/voice systems is highly desirable
- Proactive, personable, and confident supporting senior stakeholders
Day rate £400+ (Inside IR35) (dependent on experience)
Information Technology Support Engineer employer: Radley James
Radley James is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the tech industry. With a focus on collaboration and employee growth, team members are encouraged to take ownership of their projects while working with cutting-edge technologies in a hybrid London setting. The company values creativity and offers unique opportunities for professional development, making it an ideal place for passionate individuals seeking meaningful and rewarding careers.
