At a Glance
- Tasks: Lead Xero implementations and provide training to clients and internal teams.
- Company: Join a fast-growing start-up in Central London with a collaborative culture.
- Benefits: Competitive salary, comprehensive benefits, and hybrid working model.
- Other info: Great opportunities for career progression in a high-growth environment.
- Why this job: Be a key player in shaping processes and client success from the ground up.
- Qualifications: Experience in accounting and Xero implementations is essential.
The predicted salary is between 45000 - 55000 € per year.
Central London | Hybrid Working (3 days office / 2 days remote)
Radley Green is partnering with a start-up Accounting-as-a-Service business looking for a Cloud Accounting Manager to join its newly launched practice focused on supporting start-up and scale-up businesses. This is a unique opportunity to join at an early stage and play a key role in shaping processes, client delivery, and the future growth of the team. Reporting directly to the Practice Director, you will become one of the first strategic hires within the division, offering significant long-term progression opportunities.
PLEASE NOTE - CANDIDATES MUST HAVE WORKED IN A SIMILAR ROLE IN AN ACCOUNTING PRACTICE / FIRM
The Opportunity
This role is ideal for a Xero specialist who enjoys combining client-facing implementation work with internal training, process improvement, and operational support. You will lead the adoption and effective use of Xero across both clients and internal teams, ensuring smooth onboarding experiences and scalable support processes within a fast-paced, high-volume environment.
Key Responsibilities
- Support clients with the implementation and migration to Xero
- Deliver a structured and seamless onboarding experience for new clients
- Provide ongoing guidance and best-practice support to clients using Xero
- Design and deliver Xero training sessions for internal teams across Customer Success, Operations, and Onboarding
- Act as the escalation point for complex Xero-related queries
- Troubleshoot advanced issues relating to integrations, workflows, and system usage
- Identify recurring issues and improve processes, documentation, and training materials
- Create scalable support resources including guides, FAQs, and training content
- Collaborate cross-functionally to enhance client experience and operational efficiency
About You
- Background in accounting, bookkeeping, or cloud accounting environments
- Experience supporting Xero implementations, migrations, or onboarding projects
- Confident troubleshooting complex Xero-related issues
- Previous experience delivering training or coaching internal teams
- Excellent communication skills with the ability to explain technical concepts clearly
- Proactive and solutions-focused mindset with a passion for continuous improvement
What’s on Offer
- Competitive salary and comprehensive benefits package
- Hybrid working model based in Central London
- Opportunity to join at the ground floor of a rapidly scaling business
- Clear progression opportunities as the team expands
- Collaborative, ambitious, and high-growth environment where you can make a genuine impact
If you are a Xero specialist looking to join an ambitious and fast-growing business where you can influence both client success and operational growth, we would love to hear from you.
Xero Implementation Specialist employer: Radley Green
Radley Green offers an exceptional opportunity for a Xero Implementation Specialist to join a dynamic start-up Accounting-as-a-Service business in Central London. With a hybrid working model and a focus on employee growth, you will play a pivotal role in shaping processes and client delivery while enjoying a collaborative and ambitious work culture that values your contributions and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Xero Implementation Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the accounting world, especially those who know about Xero. A friendly chat can lead to insider info on job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with Xero, consider creating a portfolio or case studies of successful implementations. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to Xero and client onboarding. We recommend role-playing with a friend to get comfortable explaining complex concepts in simple terms.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you who are ready to make an impact!
We think you need these skills to ace Xero Implementation Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Xero and any relevant roles in accounting practices. We want to see how your background aligns with the job description, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of your past experiences with Xero implementations and how they’ve prepared you for this opportunity.
Showcase Your Communication Skills:Since this role involves training and client interaction, we need to see your communication prowess. Use clear and concise language in your application, and consider including examples of how you've effectively communicated technical concepts in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Radley Green
✨Know Your Xero Inside Out
Make sure you brush up on your Xero knowledge before the interview. Be ready to discuss specific features, common issues, and best practices for implementation. This will show that you're not just familiar with the software but also passionate about helping clients succeed.
✨Showcase Your Client-Facing Skills
Since this role involves a lot of client interaction, prepare examples of how you've successfully managed client relationships in the past. Think about times when you’ve turned a challenging situation into a positive outcome, as this will highlight your problem-solving abilities.
✨Prepare for Technical Questions
Expect some technical questions related to Xero implementations and troubleshooting. Brush up on common integration issues and be ready to explain how you would approach resolving them. This will demonstrate your expertise and confidence in handling complex queries.
✨Emphasise Continuous Improvement
The company values a proactive mindset, so come prepared with ideas on how you can improve processes or training materials. Share any experiences where you identified a recurring issue and implemented a solution, showcasing your commitment to enhancing client experience and operational efficiency.
