At a Glance
- Tasks: Lead Xero training and implementation for clients and internal teams.
- Company: Fast-growing accounting firm in Central London with a hybrid work model.
- Benefits: Competitive salary, comprehensive benefits, and clear progression opportunities.
- Other info: Collaborative environment focused on continuous improvement and client success.
- Why this job: Join a dynamic team and make a real impact in a rapidly scaling business.
- Qualifications: Strong Xero experience and excellent communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
Central London | Hybrid Working (3 days office / 2 days remote)
Radley Green is partnering with a fast growth Accounting firm looking for its first Xero Training specialist. Reporting directly to the Practice Director, you will become one of the first strategic hires within the division, offering significant long-term progression opportunities. This role will offer training to clients and internal staff on Xero and also lead on the implementation/set up of clients on Xero.
The Opportunity
This role will manage a team that looks after the implementation of Xero and will own all aspects of internal and external training, designing training programmes and working with leadership to improve all things Xero. You will lead the adoption and effective use of Xero across both clients and internal teams, ensuring smooth onboarding experiences and scalable support processes within a fast-paced, high-volume environment.
Key Responsibilities
- Manage the team that works with clients to implement and migrate to Xero
- Provide ongoing guidance and best-practice support to clients using Xero
- Design and deliver Xero training sessions for internal teams across Customer Success, Operations, and Onboarding
- Act as the escalation point for complex Xero-related queries
- Troubleshoot advanced issues relating to integrations, workflows, and system usage
- Identify recurring issues and improve processes, documentation, and training materials
- Create scalable support resources including guides, FAQs, and training content
- Collaborate cross-functionally to enhance client experience and operational efficiency
About You
- Strong hands-on Xero experience is essential (Xero certification required)
- Experience supporting Xero implementations, migrations, or onboarding projects
- Confident troubleshooting complex Xero-related issues
- Previous experience delivering training or coaching internal teams
- Excellent communication skills with the ability to explain technical concepts clearly
- Proactive and solutions-focused mindset with a passion for continuous improvement
What’s on Offer
- Competitive salary and comprehensive benefits package
- Opportunity to join at the ground floor of a rapidly scaling business
- Clear progression opportunities as the team expands
- Collaborative, ambitious, and high-growth environment where you can make a genuine impact
If you are a Xero specialist looking to join an ambitious and fast-growing business where you can influence both client success and operational growth, we would love to hear from you.
Xero Training specialist in Slough employer: Radley Green
Radley Green is an exceptional employer, offering a dynamic and collaborative work culture in the heart of Central London. As a Xero Training Specialist, you will benefit from hybrid working arrangements, competitive salary, and a comprehensive benefits package, while also enjoying significant opportunities for professional growth within a rapidly expanding accounting firm. Join us to make a meaningful impact on client success and operational efficiency in a supportive environment that values continuous improvement.
