At a Glance
- Tasks: Lead Xero implementations and provide training to clients and internal teams.
- Company: Join a fast-growing start-up in Central London with a collaborative culture.
- Benefits: Competitive salary, comprehensive benefits, and hybrid working model.
- Other info: Exciting opportunity for career progression in a dynamic environment.
- Why this job: Shape processes and client delivery while making a real impact in a scaling business.
- Qualifications: Experience in accounting and Xero implementation is essential.
The predicted salary is between 50000 - 60000 £ per year.
Central London | Hybrid Working (3 days office / 2 days remote)
Radley Green is partnering with a start-up Accounting-as-a-Service business looking for a Cloud Accounting Manager to join its newly launched practice focused on supporting start-up and scale-up businesses. This is a unique opportunity to join at an early stage and play a key role in shaping processes, client delivery, and the future growth of the team. Reporting directly to the Practice Director, you will become one of the first strategic hires within the division, offering significant long-term progression opportunities.
The Opportunity
This role is ideal for a Xero specialist who enjoys combining client-facing implementation work with internal training, process improvement, and operational support. You will lead the adoption and effective use of Xero across both clients and internal teams, ensuring smooth onboarding experiences and scalable support processes within a fast-paced, high-volume environment.
Key Responsibilities
- Support clients with the implementation and migration to Xero
- Deliver a structured and seamless onboarding experience for new clients
- Provide ongoing guidance and best-practice support to clients using Xero
- Design and deliver Xero training sessions for internal teams across Customer Success, Operations, and Onboarding
- Act as the escalation point for complex Xero-related queries
- Troubleshoot advanced issues relating to integrations, workflows, and system usage
- Identify recurring issues and improve processes, documentation, and training materials
- Create scalable support resources including guides, FAQs, and training content
- Collaborate cross-functionally to enhance client experience and operational efficiency
About You
- Background in accounting, bookkeeping, or cloud accounting environments
- Experience supporting Xero implementations, migrations, or onboarding projects
- Confident troubleshooting complex Xero-related issues
- Previous experience delivering training or coaching internal teams
- Excellent communication skills with the ability to explain technical concepts clearly
- Proactive and solutions-focused mindset with a passion for continuous improvement
What’s on Offer
- Competitive salary and comprehensive benefits package
- Hybrid working model based in Central London
- Opportunity to join at the ground floor of a rapidly scaling business
- Clear progression opportunities as the team expands
- Collaborative, ambitious, and high-growth environment where you can make a genuine impact
If you are a Xero specialist looking to join an ambitious and fast-growing business where you can influence both client success and operational growth, we would love to hear from you.
Cloud Accounting Manager - Xero specialist employer: Radley Green
Radley Green offers an exceptional opportunity for a Cloud Accounting Manager in Central London, combining a competitive salary with a comprehensive benefits package and a hybrid working model. As part of a rapidly scaling start-up Accounting-as-a-Service business, you will play a pivotal role in shaping processes and client delivery, while enjoying clear progression opportunities in a collaborative and ambitious environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Cloud Accounting Manager - Xero specialist
✨Network Like a Pro
Get out there and connect with people in the industry! Attend networking events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Show Off Your Skills
When you get the chance to chat with hiring managers or during interviews, make sure to highlight your Xero expertise and any relevant experience. We want to see how you can bring value to the team, so share specific examples of how you've tackled challenges in previous roles.
✨Prepare for the Interview
Do your homework on the company and its culture before the interview. We recommend preparing questions that show your interest in their growth and how you can contribute to their success. This will help you stand out as a candidate who’s genuinely invested in the role.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!
We think you need these skills to ace Cloud Accounting Manager - Xero specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Xero and any relevant roles in accounting practices. We want to see how your background aligns with the Cloud Accounting Manager position, so don’t hold back on showcasing your skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about cloud accounting and how you can contribute to our start-up. We love seeing enthusiasm and a clear understanding of the role.
Showcase Your Problem-Solving Skills:In your application, mention specific examples where you've tackled complex Xero-related issues or improved processes. We’re looking for proactive individuals who can bring solutions to the table, so let us know how you’ve done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Radley Green
✨Know Your Xero Inside Out
Make sure you brush up on your Xero knowledge before the interview. Be ready to discuss specific features, common issues, and best practices for onboarding clients. This will show that you're not just familiar with the software but are also passionate about helping others use it effectively.
✨Showcase Your Client-Facing Skills
Since this role involves a lot of client interaction, prepare examples of how you've successfully managed client relationships in the past. Think about times when you’ve implemented solutions or provided training that made a real difference for your clients.
✨Prepare for Technical Questions
Expect some technical questions related to troubleshooting and integrations. Brush up on common issues that arise with Xero and be ready to explain how you would approach solving them. This will demonstrate your problem-solving skills and technical expertise.
✨Highlight Your Training Experience
Since you'll be delivering training sessions, be prepared to discuss your previous experience in this area. Share specific examples of training materials you've created or sessions you've led, and how they improved team performance or client satisfaction.
