Retail Supervisor

Radley have been proud architects of luxurious British handbags and accessories for over 25 years. Known for our leatherexpertiseand enduring quality, we expertly blend iconic design and exquisitecraftsmanshipwith exceptional value.

If your skills, experience, and qualifications match those in this job overview, do not delay your application.

Our London HQ is home to our in-house Design team, who are inspired by the natural world, luxurious fine leathers and the remarkable women who wear our bags. Each design is then responsibly made by our family-run manufacturing partners, in the expert hands of three generations of artisan craftspeople.

Were excited to be recruiting for a 24 HourSupervisor who will be essential in supporting the Store Manager and Assistant Manager to spearhead the team to greatness, someone who will motivate and inspire and wants to join the Radley journey to becomingworld class.

Being part of the Radley Retail Management team means being able to demonstrate an entrepreneurial spirit and being commercially astute, showing creativity and inspirational directive whilst working in unison with their managers.

The great thing about retail management is that everyday is different and you have the shared accountability as a management team to sculpt what your day-to-day might look like, but some common accountabilities could include:

• Deliver and coach the team to create a premium client experience, tailored to your customer profile.
• Assist in cultivating exceptional talent, sustaining success and filling skills/knowledge gaps.
• Demonstrate commercial intelligence through identifying sales and profitability opportunities. Answering quickly to competitor activity and analysing KPI data (sales, conversion, footfall, margin, ACS)
• Foster and encourage a fair, equitable and inclusive work culture, always living up to our Radley values and #ProudtoBe adage.
• Partnering with the Store & Assistant Manager for advice and guidance across first line team queries.

Benefits & Perks

• Enhanced annual leave (incl. holiday buy)
• Flexible bank holidays to suit you
• Sickness Pay
• Life Assurance Cover
• Virtual GP
• Healthcare Cash Plan of up to c.£900 per year
• Employee Assistant Programme
• Wellbeing App (Thrive)
• Company Bonus
• Product Discount (up to 60%)
• Time in Service Rewards
• Birthday small leather goods gift
• Sample Sale lucky dip
• Special Occasion Gifts
• Cycle to Work Scheme
• Season Ticket Loan

At Radley, we strive to create,promoteand live an inclusive culture.Were committedto social equity and actively work to make impactful changes across our business to become diverse and celebrate one anothers differences. We encourage a supportive and open environment for anyone that steps through our doors at our Service Centres, DistributionCentreand Stores.

We know that diversity in a business only makes it stronger, so our Peopleteam are clear on how to conduct an inclusive recruitment campaign. Our job posts always go through a gender-bias decoder before going live, we will always consider alternative inclusive job boards, and we will remain open to considering flexible working options.Wewontask for specific qualifications unlessits absolutely criticalto the success of the role and we already activelyparticipatein external schemes to bring in future talent from diverse backgrounds. We are #Proudtobe Radley.

Wereproud to offer a competitive and ahead-of-the-curveremunerationand benefits package, some of which we share here. If you are shortlisted as having the skillsrequired forthis role thenwellopenly share our salary banding with you ahead of moving forwardto thenext stage. xwzovoh For some time, we have actively stopped asking candidates their salary expectations at interview where itisntnecessary to do so, we want to pay an individual for the job based on their experience and ability and not limit some groupswho mayundervaluingthemselves.