Retail Supervisor in Gretna, Scotland

Radley have been proud architects of luxurious British handbags and accessories for over 25 years. Known for our leather expertise and enduring quality, we expertly blend iconic design and exquisite craftsmanship with exceptional value. Our London HQ is home to our in-house Design team, who are inspired by the natural world, luxurious fine leathers and the remarkable women who wear our bags. Each design is then responsibly made by our family-run manufacturing partners, in the expert hands of three generations of artisan craftspeople.

We are excited to be recruiting for a 24-hour Supervisor for our Gretna store who will be essential in supporting the Store Manager and Assistant Manager to spearhead the team to greatness, someone who will motivate and inspire and wants to join the Radley journey to becoming world class. Being part of the Radley retail Management team means being able to demonstrate an entrepreneurial spirit and being commercially astute, showing creativity and inspirational directive whilst working in unison with their managers.

The great thing about retail management is that every day is different and you have the shared accountability as a management team to sculpt what your day-to-day might look like, but some common accountabilities could include:

• Deliver and coach the team to create a premium client experience, tailored to your customer profile.
• Assist in cultivating exceptional talent, sustaining success and filling skills/knowledge gaps.
• Demonstrate commercial intelligence through identifying sales and profitability opportunities.
• Answering quickly to competitor activity and analysing KPI data (sales, conversion, footfall, margin, ACS).
• Foster and encourage a fair, equitable and inclusive work culture, always living up to our Radley values and ProudtoBe adage.
• Partnering with the Store & Assistant Manager for advice and guidance across first line team queries.

Our business expansion continues to grow rapidly across the UK, Europe and USA with an all-in approach this offers great development and rotation opportunities for all our colleagues. At Radley, we strive to create, promote and live an inclusive culture. We are committed to social equity and actively work to make impactful changes across our business to become diverse and celebrate one another's differences. We encourage a supportive and open environment for anyone that steps through our doors at our Service Centres, Distribution Centre and Stores. We know that diversity in a business only makes it stronger, so our People team are clear on how to conduct an inclusive recruitment campaign. Our job posts always go through a gender-bias decoder before going live, we will always consider alternative inclusive job boards, and we will remain open to considering flexible working options. We won't ask for specific qualifications unless it's absolutely critical to the success of the role and we already actively participate in external schemes to bring in future talent from diverse backgrounds. We are Proudtobe Radley.

We are proud to offer a competitive and ahead-of-the-curve remuneration and benefits package, some of which we share here. If you are shortlisted as having the skills required for this role then we will openly share our salary banding with you ahead of moving forward to the next stage. For some time, we have actively stopped asking candidates their salary expectations at interview where it isn't necessary to do so, we want to pay an individual for the job based on their experience and ability and not limit some groups who may undervalue themselves.