At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer experiences and drive sales.
- Company: Radley, a luxury British handbag brand with over 25 years of craftsmanship.
- Benefits: Competitive salary, generous staff discounts, and professional development opportunities.
- Why this job: Join a dynamic team and grow your leadership skills in a supportive environment.
- Qualifications: Strong coaching skills and experience in retail management.
- Other info: Inclusive culture that values diversity and offers excellent career growth.
The predicted salary is between 24000 - 36000 £ per year.
Radley have been proud architects of luxurious British handbags and accessories for over 25 years. Known for their leather expertise and enduring quality, they expertly blend iconic design and exquisite craftsmanship with exceptional value.
You will motivate, inspire, train and develop your team to deliver excellence in everything they do. You will lead your team to deliver exceptional customer experience and create a selling culture that makes the Radley customer return time and time again. You will be able to demonstrate an entrepreneurial spirit and be commercially astute, showing creativity and inspirational directive in managing your own business unit.
As an Assistant Manager, you should regard your position as partnering your Store Manager, offering your manager the required support to enable the store to function smoothly and with great success. You are effectively a Store Manager in training and under the guidance of your line manager should look to involve yourself in all aspects of store life.
Key Responsibilities:- Delivering an exceptional customer experience and being an ambassador to your team and the brand
- Sales and KPI focused and delivering growth
- Commercial acumen through effective best sellers, floor walks and money mapping
- Achieving EBITDA target and accountable for the profitability of the store through managing costs
- Growing store traffic through local marketing and store events
- People Management: recruitment, training, development, coaching, supporting Store Manager
- Actively building relationships with key contacts across the business
- Supporting Store Manager in stock allocation and control including preventing stock loss
- Great coaching and leadership skills
- Ability to remain calm under pressure
- Adept in dealing with people issues
- The ability to impact and influence business decisions
- Experience with Power BI to analyse performance
- Microsoft 365 experience (Word, PowerPoint, Excel, Outlook, Teams, SharePoint)
- Competitive salary & performance-based incentives
- Generous staff discount on Radley products
- Opportunities for professional development & training
- Enhanced annual leave (including holiday buy)
- Sickness Pay
- Life Assurance Cover
- Virtual GP
- Healthcare Cash Plan of up to £900 per year
- Employee Assistant Programme
- Wellbeing App (Thrive)
- Company Bonus
- Time in Service Rewards
- Sample Sales
- Special Occasion Gifts
- Cycle to Work Scheme
- Electric Vehicle Scheme
- Season Ticket Loan
At Radley, we strive to create, promote and live an inclusive culture. We are committed to social equity and actively work to make impactful changes across our business to become diverse and celebrate one another's differences. We encourage a supportive and open environment for anyone that steps through our doors at our Service Centres, Distribution Centre and Stores.
We know that diversity in a business only makes it stronger, so our People team are clear on how to conduct an inclusive recruitment campaign. Our job posts always go through a gender-bias decoder before going live, we will always consider alternative inclusive job boards, and we will remain open to considering flexible working options.
We won't ask for specific qualifications unless it's absolutely critical to the success of the role and we already actively participate in external schemes to bring in future talent from diverse backgrounds.
We are #Proudtobe Radley.
Retail Assistant Manager in Bath employer: RADLEY + CO. LIMITED
Contact Detail:
RADLEY + CO. LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager in Bath
✨Tip Number 1
Get to know the company inside out! Research Radley’s history, values, and products. When you walk into that interview, you want to show that you’re not just another candidate but someone who genuinely cares about the brand and its mission.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve motivated a team or handled a tricky situation. We want to hear how you’ve inspired others and created a positive environment, so have those examples ready to share.
✨Tip Number 3
Show off your commercial savvy! Be prepared to discuss how you would drive sales and improve customer experience. Think about local marketing ideas or events that could attract more foot traffic to the store.
✨Tip Number 4
Don’t forget to ask questions! This is your chance to find out more about the role and the team. Ask about their approach to training and development, or how they celebrate successes. It shows you’re engaged and serious about the position.
We think you need these skills to ace Retail Assistant Manager in Bath
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for Radley shine through! Talk about why you admire our luxurious handbags and how you connect with our values. This will show us that you're not just looking for a job, but you genuinely want to be part of our team.
Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so make sure to showcase your coaching and leadership experience in your application. Share specific examples of how you've motivated others or improved team performance – we want to see your entrepreneurial spirit!
Be Commercially Savvy: We’re looking for someone who understands the retail landscape. In your application, mention any experience you have with sales strategies, managing costs, or driving store traffic. Show us how you can contribute to our success and help achieve those EBITDA targets!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining the Radley family!
How to prepare for a job interview at RADLEY + CO. LIMITED
✨Know the Brand Inside Out
Before your interview, dive deep into Radley's history, values, and product range. Understanding their luxurious British handbags and commitment to craftsmanship will show your genuine interest and help you connect with the brand during the conversation.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led a team in the past, focusing on your coaching and development skills. Highlight any specific instances where you improved team performance or customer experience.
✨Demonstrate Commercial Acumen
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you would use tools like Power BI to analyse sales data and make informed decisions that drive profitability and store traffic.
✨Prepare for People Management Questions
Expect questions about handling people issues and maintaining a positive team environment. Think of scenarios where you've dealt with challenges calmly and effectively, and be prepared to discuss your approach to recruitment, training, and coaching.