At a Glance
- Tasks: Assist customers with inquiries and maintain in-house systems while providing excellent service.
- Company: Join a forward-thinking global business focused on sustainable mobility and technology solutions.
- Benefits: Enjoy 25 days holiday, competitive pay, and a supportive work environment.
- Other info: Dynamic workplace with opportunities for career development and personal growth.
- Why this job: Be part of a growing team that values innovation and inclusivity.
- Qualifications: Strong communication skills and good knowledge of Microsoft Office required.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering.
This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.
Job Description
What will your day-to-day look like?
- Answering inbound calls from customers and dealing with general enquiries
- Providing a friendly and helpful service, displaying a passion for customer service
- Accurately updating and maintaining an in-house system, processing mid-term adjustments and cancellations on existing policies
- Collecting payments for amendments or missed direct debit payments
- Solving customer queries throughout the life of their policy and general administration
- Document processing, letter writing, dealing with the setting up/cancellation of direct debits
What do we expect of you:
- Good customer service and communication skills
- Good organisation skills and ability to multitask with good attention to detail
- Good knowledge of Microsoft Office Products
- An ability to demonstrate initiative in problem-solving
- Used the CRM Acturis before (not essential but preferred)
Qualifications
Additional Information
What can you expect of us?
- A friendly culture that mirrors our proposition to our customers.
- A fast-growing organisation that defines itself as being agile and innovative.
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
- Friendly and supportive team, working in a spacious modern office.
- Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Our benefits:
- 25 days holiday + bank holidays
- Company sick pay scheme (after one year of service)
- Pension scheme, plus life assurance scheme (after six months service)
- Employee fuel card scheme
- Electric Vehicle salary sacrifice scheme
- Employee assistance programme
- 24 hour wellness and healthcare assistance via ‘Help@Hand’ by Unum
- Time off for fertility treatment and in the event of pregnancy loss
- ‘Cycle to work’ scheme
Still Curious? If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Buying Administrator - immediate start in Leeds employer: radiuslimited
At Radius, we pride ourselves on fostering a friendly and inclusive work culture that reflects our commitment to customer service and innovation. As a Buying Administrator, you will be part of a fast-growing organisation that values agility and continuous improvement, offering you ample opportunities for career development and a competitive rewards package. With modern office facilities and a supportive team environment, you'll find a place where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Buying Administrator - immediate start in Leeds
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of scenarios where you can demonstrate your problem-solving abilities and how you’d handle tricky situations with a friendly approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which can really boost your chances.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and ready to contribute to our growth.
We think you need these skills to ace Buying Administrator - immediate start in Leeds
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We love candidates who can demonstrate a passion for helping others, so share any relevant examples that showcase your friendly and helpful nature.
Be Organised and Detail-Oriented:Since the role involves multitasking and maintaining accurate records, it’s crucial to emphasise your organisational skills. Let us know how you keep track of tasks and ensure everything is up to date!
Familiarity with Tech is a Plus:If you’ve used Microsoft Office or CRM systems like Acturis before, make sure to mention it! We’re looking for tech-savvy individuals who can adapt quickly to our in-house systems.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the quickest way for us to see your application and get you on board for this exciting opportunity!
How to prepare for a job interview at radiuslimited
✨Know the Company Inside Out
Before your interview, take some time to research the company’s mission and values. Understand their focus on sustainability and technology innovation. This will not only help you answer questions more effectively but also show your genuine interest in being part of their journey.
✨Showcase Your Customer Service Skills
Since the role involves answering customer queries and providing support, prepare examples from your past experiences where you’ve excelled in customer service. Highlight your ability to solve problems and maintain a friendly attitude, as this aligns perfectly with what they’re looking for.
✨Demonstrate Your Organisational Skills
The job requires good organisation and multitasking abilities. Think of specific instances where you successfully managed multiple tasks or projects. Be ready to discuss how you keep track of details and ensure accuracy, especially when updating systems or processing documents.
✨Familiarise Yourself with Relevant Tools
While experience with CRM Acturis is preferred but not essential, it’s a good idea to brush up on any similar systems you’ve used. If you have experience with Microsoft Office products, be prepared to discuss how you’ve used them in previous roles to enhance your productivity.
