At a Glance
- Tasks: Support customers with onboarding and provide training on key business software.
- Company: Join Radius, a global leader in fleet and connectivity solutions.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
- Why this job: Make a real difference by helping businesses adapt to a sustainable future.
- Qualifications: Customer service experience preferred but not essential; strong team skills needed.
The predicted salary is between 28800 - 43200 £ per year.
At Radius, we provide best in class fleet and connectivity solutions to businesses of all sizes. Our mission is to help businesses adapt to the future by building solutions for a more sustainable, connected future. Our comprehensive portfolio of solutions includes fuel cards, telematics, telecoms, insurance, vehicle leasing, EV charging, business energy, and expense management. We are proud to have over 400,000 customers worldwide, over 50 offices across 5 continents, and over 2,800 talented Radius colleagues.
The role of the Customer Onboarding Executive (UK) is important to us. You will be responsible for supporting our customers with a best-in-class customer onboarding experience. We would love to welcome you to our Global Telematics Hub – Arden Square, working hours of Monday-Friday 8:30am – 5:00pm.
- Supporting new customers with providing systems training and setting up of key business software reports
- Updating business systems and CRM
- Experience in a Customer Service, Account Management or Desk-based sales position preferred but not essential
- Computer literacy, specifically in Microsoft Office packages and business CRM platforms such as Salesforce
- Manage own workload effectively and support your line manager with reporting
- Strong team building skills and an ability to build effective relationships with customers
If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.
We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
Locations
Customer Support Executive - Immediate Start in Cheshire, Crewe employer: radiuslimited
At Radius, we pride ourselves on being an excellent employer, offering a vibrant work culture that fosters collaboration and innovation. Our Global Telematics Hub in Arden Square provides a supportive environment where employees can thrive, with opportunities for professional growth and development. We are committed to inclusivity and ensuring that every team member feels valued, making Radius not just a workplace, but a community dedicated to building a sustainable future together.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Executive - Immediate Start in Cheshire, Crewe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Radius and its mission. Understanding their fleet and connectivity solutions will help you connect your skills to their needs.
✨Tip Number 2
Practice makes perfect! Prepare for common customer support scenarios and think about how you'd handle them. This will show that you're ready to provide that best-in-class onboarding experience they’re after.
✨Tip Number 3
Show off your tech skills! Since they value computer literacy, be ready to discuss your experience with Microsoft Office and any CRM platforms like Salesforce. If you’ve got examples, share them!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Customer Support Executive - Immediate Start in Cheshire, Crewe
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Support Executive role. Highlight any relevant experience in customer service or account management, and show us how you can contribute to our mission of providing best-in-class solutions.
Show Off Your Skills:Don’t forget to mention your computer literacy, especially with Microsoft Office and CRM platforms like Salesforce. We want to see how you can manage your workload effectively and support our team!
Be Personable:We love building effective relationships with our customers, so let your personality shine through in your application. Share examples of how you've successfully interacted with clients or worked in a team setting.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you one step closer to joining our amazing team at Radius!
How to prepare for a job interview at radiuslimited
✨Know the Company Inside Out
Before your interview, take some time to research Radius and its mission. Understand their fleet and connectivity solutions, and think about how you can contribute to their goal of a sustainable future. This will show your genuine interest in the company and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
As a Customer Support Executive, your ability to connect with customers is key. Prepare examples from your past experiences where you've successfully managed customer relationships or resolved issues. Highlighting these skills will demonstrate that you're ready to provide that best-in-class onboarding experience they’re looking for.
✨Familiarise Yourself with Relevant Tools
Since the role involves using business CRM platforms like Salesforce and Microsoft Office, brush up on these tools before your interview. If you have any experience with them, be ready to discuss it. If not, showing a willingness to learn can also make a great impression!
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training processes, or what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if Radius is the right fit for you.
