Trainee Field Engineer

Overview

Trainee Field Engineer role at Radius. We are an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs.

The role involves using technical expertise to install a range of vehicle Telematics products into customers’ vehicles in a professional and timely manner, applying best-practice techniques at every stage. You will focus on customer needs and satisfaction and build relationships to become the preferred supplier, while adhering to all company policies and guidelines.

We would love to welcome you to our team, working 40 hours per week with the potential of overtime and weekend working.

Responsibilities

• Maintain proactive daily communication with customers to ensure resolution and appropriate follow-up, leading to customer satisfaction.
• Complete health and safety documentation before commencement of each installation or repair.
• Ensure the “Job Sheet” is completed in full and signed by an authorised person before leaving the installation or repair.
• Perform the allocated work on time, accurately and with a high quality of workmanship.
• Troubleshoot customer queries on perceived faulty equipment and propose resolutions and designate equipment.
• Maintain the accuracy of assigned inventory to ensure accountability and integrity of stock, keeping all company equipment secure.
• Encourage a tidy van and tidy mind attitude.

What do we expect of you?

• Clean UK driving licence
• Ability to demonstrate good attention to detail, good judgment and logical decision making
• Hands-on individual who is happy to roll up their sleeves and resolve problems within the department
• Team player who is confident and a self-starter, with the ability to operate in a dynamic environment
• Proven ability to work under pressure and to tight deadlines
• Initiative and problem-solving ability, a pro-active approach and “can do” attitude
• A strong desire to effect continuous improvements to the systems and processes
• Good planning and organisational skills
• Willing to stay away overnight
• Excellent communication and listening skills
• A polite, confident and friendly manner
• Flexibility and quick thinking
• Be well-organised and diligent, even under pressure

What can you expect of us?

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as agile and innovative
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• An hardworking, fun, efficient, respectful, positive, supportive, innovative, and ambitious environment

Additional Information

Still curious? If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, please contact our talent team via [email protected]. Radius is an equal opportunities employer. We are committed to welcoming people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to Recruitment Agencies

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

Job Details

• Seniority level: Internship
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Business Consulting and Services

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