Sales Support Administrator
Sales Support Administrator

Sales Support Administrator

Crewe Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the sales team with admin tasks, lead tracking, and customer documentation.
  • Company: Join Radius, a global leader in sustainable mobility and technology solutions since 1990.
  • Benefits: Enjoy a friendly culture, competitive salary, bonuses, and core benefits in a fast-growing company.
  • Why this job: Be part of an innovative team driving sustainability and technology forward while growing your career.
  • Qualifications: 12 months of admin experience, strong Microsoft Office skills, and excellent communication abilities required.
  • Other info: We value inclusivity and support adjustments for all candidates during the recruitment process.

The predicted salary is between 24000 - 36000 Β£ per year.

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable Mobility, Connectivity and Technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

Job Description

The role of Sales Support Administrator is important to us. The sales support admin will assist our sales team to ensure they can focus on sales and productivity maximising opportunity.

  • Lead profiling
  • Add customers details to our CRM
  • Profile meters
  • Upload supporting documentation
  • Add to lead tracker
  • Sales Support
  • Manage incoming requests or queries to our sales support mailbox.
  • Quality and compliance checks of contract documentation, ensuring supplier standards are met.
  • Assist the sales department post-sale, liaising with suppliers/partners ensuring contract will go live.
  • Resolve sales rejection and queries.
  • Generate customer contracts when required.
  • Produce site lists when required.
  • Support sales team/management in their day-to-day sales processes.
  • Work with the Sales Coordinator to maintain CRM System ensuring all data is accurate.
  • Data entry of billing data when required.
  • Marketing
  • Sending campaigns/mailers when required.

Qualifications

  • A minimum of 12-months admin experience in a high-volume desk-based business to business or sales support role.
  • Previous experience of working for an energy supplier or broker
  • Competent in using Microsoft Office applications, particularly Excel and Outlook.
  • Able to adapt to change, responding well to delays or unexpected demands.
  • Excellent verbal and written communication skills.
  • Self-motivated.
  • Good at working as part of a team.
  • Excellent attention to detail.

A friendly culture that mirrors our proposition to our customers.

  • A fast-growing organisation that defines itself as being agile and innovative.
  • A drive for continuous improvement, which you will be empowered to get behind from day one.
  • A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

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Sales Support Administrator employer: Radius

At Radius, we pride ourselves on being an innovative and agile employer, dedicated to fostering a collaborative and inclusive work culture. As a Sales Support Administrator, you will be part of a fast-growing organisation that values continuous improvement and offers competitive salaries along with performance-based incentives. With a commitment to employee growth and a focus on sustainability, joining our team means contributing to transformative solutions while enjoying a supportive environment that empowers you from day one.
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Contact Detail:

Radius Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Sales Support Administrator

✨Tip Number 1

Familiarise yourself with the energy sector and the specific products and services offered by Radius. Understanding their e-mobility solutions and sustainability initiatives will help you engage in meaningful conversations during interviews.

✨Tip Number 2

Highlight your experience with CRM systems and data management. Since the role involves maintaining accurate records, showcasing your proficiency in these areas can set you apart from other candidates.

✨Tip Number 3

Demonstrate your ability to work under pressure and adapt to changing circumstances. Share examples from your previous roles where you successfully managed unexpected challenges or tight deadlines.

✨Tip Number 4

Prepare questions that reflect your interest in the company's growth and innovation. Asking insightful questions during your interview can show your enthusiasm for being part of their journey and commitment to their mission.

We think you need these skills to ace Sales Support Administrator

Administrative Skills
CRM Management
Data Entry
Microsoft Excel Proficiency
Microsoft Outlook Proficiency
Attention to Detail
Verbal Communication Skills
Written Communication Skills
Team Collaboration
Problem-Solving Skills
Time Management
Adaptability
Customer Service Orientation
Quality Assurance

Some tips for your application 🫑

Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Sales Support Administrator position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Experience: Make sure to emphasise your previous admin experience, especially in a sales support role or within the energy sector. Use specific examples to demonstrate your skills in managing customer details, data entry, and communication.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of their mission towards sustainability and how you can contribute to their goals.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Sales Support Administrator role.

How to prepare for a job interview at Radius

✨Know the Company

Before your interview, take some time to research Radius and its mission. Understand their focus on sustainability and technology solutions, as this will help you align your answers with their values and demonstrate your genuine interest in the role.

✨Highlight Relevant Experience

Make sure to emphasise your previous admin experience, especially in high-volume environments or sales support roles. Be ready to discuss specific examples of how you've successfully managed tasks similar to those listed in the job description.

✨Showcase Your Communication Skills

Since excellent verbal and written communication skills are crucial for this role, prepare to demonstrate these during the interview. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've effectively communicated in past roles.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, or growth opportunities within Radius. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.

Sales Support Administrator
Radius
Location: Crewe
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R
  • Sales Support Administrator

    Crewe
    Full-Time
    24000 - 36000 Β£ / year (est.)
  • R

    Radius

    50-100
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