At a Glance
- Tasks: Manage fleet records, process vehicle compliance, and support customer queries with professionalism.
- Company: Join a forward-thinking global business focused on sustainable mobility and innovative solutions.
- Benefits: Enjoy a competitive salary, 25 days annual leave, and a friendly, inclusive culture.
- Other info: Diversity and inclusion are at our core, with initiatives supporting various communities.
- Why this job: Be part of a fast-growing team that values innovation and offers career development opportunities.
- Qualifications: GCSE level education and strong computer literacy, especially in Excel.
The predicted salary is between 26000 - 26000 £ per year.
We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering.
Radius Vehicle Solutions is based in Six Hills between Loughborough and Melton Mowbray, we are a vehicle rental and leasing business, with a fleet of over 3500 vehicles.
We are looking for a Fleet Administrator to join our friendly team, the role is office based Monday‑Friday from 8:30am to 5:00pm.
Job Description
- Maintain and update Motor Industry Digest (MID) records with accuracy and timeliness
- Administer Road Fund Licence (RFL) updates in compliance with regulatory requirements
- Manage Pro-hire system records, ensuring all associated fields are completed comprehensively
- Process vehicle de‑fleeting procedures, ensuring accurate system records
- Coordinate vehicle transfers to branch locations upon receipt of NVCS notifications
- Process Penalty Charge Notices (PCNs) and invoices onto designated systems, with subsequent upload to our customer portal
- Resolve customer enquiries pertaining to tracking systems and PCN matters with professionalism and accuracy
- Manage interactions with tracking systems and support the development of Original Equipment Manufacturer (OEM) systems and associated data
- Review, process, and manage DVLA data and V5 documentation in accordance with regulatory standards
- Administer monthly fleet RFL reconciliation and management
- Oversee spare key management and conduct annual audits to ensure compliance
- Provide technical support to customers and branch locations regarding vehicle‑related queries, including impounded vehicle matters
- Process and manage information related to vehicle compliance checks and regulatory requirements
- Review and maintain records pertaining to bridge, crossing, and congestion charging accounts
- Conduct comprehensive reconciliation of fleet records against system data
- Process customer requests for tracking data in accordance with data protection protocols
- Monitor tracker alerts and respond to identified anomalies
- Resolve telematics queries and integration errors with technical competency
- Support the Service Delivery team with administrative and operational requirements
- Review and approve invoices for telematics charges from external suppliers
Qualifications
- Minimum GCSE level education or equivalent professional qualification
- Proficiency in Microsoft Excel, including advanced data processing functions, lookup formulas, and intermediate‑level spreadsheet management
- Solid computer literacy and competency across standard business software applications
Training & Development
Full training will be given on all of our internal systems, but all candidates will require strong computer literacy and proficiency particularly in Excel as a baseline for success.
What We Expect of You
- Desire to deliver excellent service
- Self‑starting and able to be self‑motivated and disciplined
- Ability to work in a fast‑paced environment / excellent time management
- Ability to capture data, recording and reporting in a timely and accurate manner
- Excellent communication skills
What You Can Expect From Us
- A friendly culture that mirrors our proposition to our customers.
- A fast‑growing organisation that defines itself as being agile and innovative
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
- Training and development in post
- The opportunity to progress and develop your career with us if successful
Salary £26,000 per annum
Annual Leave, 25 days per annum plus all mandatory bank holidays
Full time, permanent role, 37.5 hours per week
Diversity, Equality & Inclusion at Radius
Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.
We Also Offer
- Global Female Health Policy & Female Health Champions
- Pregnancy Loss and Fertility Treatment Policies
- Endometriosis Friendly Employer (UK)
- Women-focused gym & female health events
- Mental Health First Aiders
- Disability Confident Committed Employer (Level 1)
- Race at Work Charter signatory
- Proud sponsor of Crewe Pride (4 years running) and Cheshire Pride Awards
- Corporate Supporter 2025 Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
- Give as you earn scheme (payroll giving) and match funding
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
Fleet Administrator in Melton Mowbray employer: Radius
At Radius Vehicle Solutions, we pride ourselves on being an excellent employer, offering a friendly and inclusive work culture that fosters innovation and continuous improvement. Our commitment to employee growth is evident through comprehensive training programmes and clear career progression opportunities, all set in our dynamic office located in Six Hills, where you can be part of a forward-thinking team dedicated to sustainable mobility solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Administrator in Melton Mowbray
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to fleet administration. Think about how your skills align with their needs, especially around compliance and data management.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Fleet Administrator in Melton Mowbray
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Fleet Administrator role. Highlight your proficiency in Microsoft Excel and any relevant administrative experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re excited about the role and how you can contribute to our mission. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Attention to Detail:Since accuracy is key in this role, demonstrate your attention to detail in your application. Double-check for typos and ensure all information is clear and concise – it shows us you care!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all applicants efficiently!
How to prepare for a job interview at Radius
✨Know Your Stuff
Make sure you understand the key responsibilities of a Fleet Administrator. Familiarise yourself with terms like Motor Industry Digest, Road Fund Licence, and Pro-hire systems. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Excel at Excel
Since proficiency in Microsoft Excel is crucial for this role, brush up on your skills before the interview. Practice using advanced functions and data processing techniques. You might even want to mention specific examples of how you've used Excel in past roles to manage data effectively.
✨Show Your Customer Service Skills
The job requires excellent communication and customer service abilities. Prepare examples of how you've resolved customer queries or handled difficult situations in the past. This will demonstrate your capability to maintain professionalism and accuracy when dealing with customers.
✨Be Ready for Technical Questions
Expect questions related to vehicle compliance checks, telematics, and tracking systems. Brush up on these topics and be ready to discuss any relevant experience you have. Showing that you can handle technical queries will set you apart from other candidates.
