At a Glance
- Tasks: Provide onsite IT support and optimise IT infrastructure for diverse clients.
- Company: Join Radius, a global business services provider with over 35 years of experience.
- Benefits: Enjoy competitive rewards, wellness programmes, and a vibrant office environment.
- Other info: Work in a modern space with gym facilities and free breakfast daily.
- Why this job: Make a real impact while developing your career in a dynamic tech environment.
- Qualifications: 5+ years in IT support with strong troubleshooting and documentation skills.
The predicted salary is between 36000 - 60000 £ per year.
At Radius, we’ve been helping businesses grow for over 35 years. From our origins as a fuel card provider in North West England, we’ve evolved into a global business services provider operating in 19 countries across five continents. Our mission is to help companies of all sizes adapt to change and seize new opportunities.
We’re proud to offer a one-stop solution for fleet and connectivity services, tailored to meet the needs of both SMEs and enterprise‑level organisations.
Job Description
We are looking for a proactive IT Support Engineer with experience in site auditing to assess, document, and optimize IT infrastructure across our customer base. This role involves a combination of onsite IT support, hardware/software troubleshooting, and site audits to ensure all systems comply with organisational standards and best practices.
Qualifications
Requirements:
- 5+ years of experience in IT support, service desk, or field support engineering
- Strong knowledge of Windows OS, Office 365, Active Directory, and networking fundamentals
- Experience with onsite IT setup, troubleshooting, and hardware installation
- Ability to work independently while managing multiple audit and support tasks
- Excellent documentation and communication skills
- Willingness to travel to different sites (valid driver's license required)
- Familiarity with IT asset management tools
- Degree or diploma in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of network diagrams, patch panels, and structured cabling standards
Physical Requirements:
- Ability to lift IT hardware (e.g. PCs, monitors, routers)
- Comfortable working in network/server rooms and running cable assessments
- Combination of office work and on‑site inspections (branches, warehouses, etc.)
- Occasionally working after‑hours during upgrades or audit tasks
Additional Information
Your impact on Radius will be rewarded with the opportunity to develop and progress your career in many directions.
You’ll also have access to our competitive reward and benefits package, which includes:
- Pension
- Life assurance
- Electric Vehicle scheme
- Employee assistance programme
- Wellness and healthcare assistance via ‘Help@Hand’ by Unum
- ‘Cycle to work’ scheme
- Free breakfast daily in the office
And of course, you will be part of a modern purpose‑built space in Belfast that will provide you with an outstanding working environment!
Diversity, Equality & Inclusion at Radius
Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.
We also offer:
- Global Female Health Policy & Female Health Champions
- Pregnancy Loss and Fertility Treatment Policies
- Endometriosis Friendly Employer (UK)
- Mental Health First Aiders
- Disability Confident Committed Employer (Level 1)
- Race at Work Charter signatory
- Proud sponsor of Crewe Pride (4 years running) and Cheshire Pride Awards Corporate Supporter 2025
- Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
- Give as you earn scheme (payroll giving) and match funding
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Managed IT Services Field Engineer in Belfast employer: Radius
Radius is an exceptional employer located in Crewe, offering a dynamic work environment where innovation thrives. With a strong focus on employee growth, we provide comprehensive benefits such as pension plans, life assurance, and wellness programs, ensuring our team members feel valued and supported. Join us to collaborate with talented professionals and enhance your skills in a culture that prioritises development and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Managed IT Services Field Engineer in Belfast
✨Tip Number 1
Get your networking game on! Reach out to folks in the IT industry, especially those who work at Radius or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills in real-time! If you get the chance, offer to do a quick demo of your troubleshooting skills or site auditing experience during interviews. It’s a great way to prove you’re the proactive IT Support Engineer we’re looking for.
✨Tip Number 3
Don’t forget to tailor your approach! When you apply through our website, make sure your application highlights your experience with Windows OS, Office 365, and any relevant certifications. We want to see how you fit into our mission!
✨Tip Number 4
Follow up after your application! A quick email to our talent team can show your enthusiasm and keep you on their radar. Plus, it’s a good opportunity to ask any questions about the role or company culture.
We think you need these skills to ace Managed IT Services Field Engineer in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in IT support and site auditing. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise with Windows OS, Office 365, and networking fundamentals.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Managed IT Services Field Engineer role. Share specific examples of your past experiences that align with our needs, and let your personality come through.
Show Off Your Documentation Skills:Since excellent documentation is key for this role, make sure to highlight any experience you have in documenting findings or communicating with stakeholders. We love candidates who can clearly articulate their thoughts and processes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Radius
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS, Office 365, and networking fundamentals. Be ready to discuss your experience with hardware/software troubleshooting and site audits, as these are key aspects of the role.
✨Showcase Your Documentation Skills
Since excellent documentation is crucial for this position, prepare examples of how you've documented findings in past roles. Bring along any reports or documentation you've created to demonstrate your attention to detail.
✨Prepare for Onsite Scenarios
Think about potential onsite challenges you might face and how you would tackle them. Practise articulating your thought process for troubleshooting issues, as this will show your proactive approach and problem-solving skills.
✨Communicate Clearly and Confidently
Effective communication is key when dealing with stakeholders. Practise explaining technical concepts in simple terms, and be ready to discuss how you've successfully communicated findings or solutions in previous roles.
